Upgrades

Billing History

You can view all transactions made with WordPress.com, including payments and refunds, in your Billing History.

You can view your Billing History by clicking on your Gravatar (avatar) in the upper right-hand corner of your admin bar:

billinghistory-gravatar

From the Profile page, select Billing on the left:

me-billing

Click on Date to select a time frame to show transactions from.

billinghistory-date

Click on View Receipt to view more information about that transaction.

billinghistory-receipt

You can also find information about your upcoming charges for automatic renewal under Upcoming Charges.

billinghistory-upcomingcharges

 

Frequently Asked Questions

Where are my old transactions?

The Billing History page only shows transactions made after September 15, 2009. If you’re looking for information about transactions made before that date, please contact support.

My recent transactions are missing. Where did they go?

The Billing History page only shows transactions you made with the account you are logged in with. If you made purchases with a different WordPress.com account, you will have to log in to that account to see the transactions in the Billing History.

If you’re logged into the correct account and are still missing a transaction, please contact support.

How can I cancel and refund transactions from this list?

Most of our upgrades are eligible for a 30-day refund period, and can be canceled and refunded from the My Upgrades page. From there you can cancel and refund eligible transactions, enable or disable Auto Renew, and perform other actions related to your upgrades.

How can I change my saved credit card payment details?

To change payment information for an upgrade that is set to renew automatically, use the My Upgrades page. Click on the Settings button (with the cog icon) for the upgrade you want to edit, and then click on Update Credit Card.

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