Upgrades

Billing History

The Billing History page, available under Settings → Billing History (from the account menu in the top right), lets you review all transactions you made with WordPress.com, including payments and refunds.

Click on Date to choose what transactions to show, and click on View Receipt to view more information about that transaction.

You can also find information about your upcoming charges for automatic renewal, on the right under Upcoming Charges.

Screenshot of the Billing History page showing previous and upcoming transactions

 

Frequently Asked Questions

Where are my old transactions?

The Billing History page only shows transactions made after September 15, 2009. If you’re looking for information about transactions made before that date, please contact support.

My recent transactions are missing. Where did they go?

The Billing History page only shows transactions you made with the account you are logged in with. If you made purchases with a different WordPress.com account, you will have to log in to that account to see the transactions in the Billing History.

How can I cancel and refund transactions from this list?

Most of our upgrades are eligible for a 30-day refund period, and can be canceled and refunded from the My Upgrades page. From there you can cancel and refund eligible transactions, enable or disable Auto Renew, and perform other actions related to your upgrades.

How can I change my saved credit card payment details?

To change payment information for an upgrade that is set to renew automatically, use the My Upgrades page. Click on the Settings button (with the cog icon) for the upgrade you want to edit, and then click on Update Credit Card.

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