FAQ

Dispute Resolution & Reporting

We strongly believe in freedom of speech. WordPress.com enables anyone to freely express their ideas and opinions, without censoring or endorsing them.

We take our terms of service very seriously and will suspend any sites that are found to be in violation. By the same token, we will not suspend blogs if they are not in violation of our terms or policies, even if they are offensive or objectionable. We think the right response to bad or offensive ideas is to speak out against them, not to censor them. Instead of asking us to suspend such a blog, please consider either responding in the blog’s comments or on a blog of your own, to set the record straight.

For example, we don’t suspend blogs for any of the following:

  • Describing a negative experience with a business,
  • Stating an opinion you disagree with, or
  • Using offensive language.

Reporting Content

We encourage you to report any content that violates our terms.

For logged–in WordPress.com users: To report content please use the Report this content button located within the blog menu on the toolbar.

Report this content

Clicking that link will bring up this following form.

Report content form

If you are not a logged–in WordPress.com user, please use this abuse form.

Before reporting a site with this form, please verify that the blog in question is hosted by Automattic. We have no control over blogs that say “Powered by WordPress.org.” Those blogs use the open source WordPress software and are not hosted by us. Please contact the appropriate web host with complaints. We only host blogs that have “wordpress.com” in their URL or that say “powered by WordPress.com” on the site.

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Our Response to Complaints

We review and investigate all complaints that we receive. If we determine that reported content violates our terms of service, our general practice is to suspend the site. We also may contact the site owner to inform them of the complaint.

If we receive a complaint and are not in a position to make a determination (for example, whether something is defamatory or not), we defer to the judgment of a court. Please forward any legal process relating to a site hosted on WordPress.com to court-orders@wordpress.com.

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