Domains, Upgrades

Add Email »Add Email through Zoho Mail

Want to add email to your custom domain through Zoho Mail? This page explains how to do it. Currently Zoho Mail “Lite” is free for up to three email accounts, and does not require signing up with a credit card. You can sign up here.

You can find directions for other email providers on our main Add Email page.

1) Set up your account with Zoho Mail

2) Zoho will send you an email message to confirm your new account; after you click the confirmation link and sign in, you’ll see a screen like this:
zoho-verify
3) Click the Validate link.

4) On the next screen, you’ll be presented with a unique code for your domain beginning with the letters zb… Highlight and copy this code.

5) Keep the Zoho web page open, and also open your WordPress.com site dashboard in another browser window or tab

6) Go to Store → My Domains in your WordPress.com dashboard

Store - My Domains menu
7) Click on the link Edit DNS

DNS1
8) Add the first MX record, by choosing MX from the dropdown box, leaving the first box blank, and pasting the value for MX server “mx.zohomail.com.”. Click the Add button.MX10

9) Add the second MX record, by choosing MX from the dropdown box, leaving the first box blank, and pasting the value for MX server “mx2.zohomail.com.”. Click the Add button.MX2

10) Choose CNAME from the dropdown menu, then paste in the code beginning with zb…that you copied in step 4 above.CNAME

11) Your custom DNS records should look like the example below:

CUSTOMDNS

12) Click the Save Changes butto

13) Wait about 10-15 minutes, then return to the Zoho page

14) Next to the dropdown for Choose Your Domain Provider, select Others

15) Scroll to the bottom of the page and click the Verify button

16) If you get a message that the domain can’t be verified and that you should try the HTML method instead, it just means you haven’t waited long enough. You’ll have to click the “Try HTML Method” button in order to close the error, but this method won’t work. So just wait a few more minutes and then click the link for CNAME method again. That will take you back to the screen with the Verify button. Wait another 10 – 15 minutes and then try that button again.

17) After verification is successful, your email will begin working in a few hours.

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