Domains, Upgrades

Domains »Cancel Domain

Cancel Domain

If you notify us within two days of purchase you may cancel a domain name purchased through and receive a full refund. After cancellation, there is no guarantee that the domain will become available to register somewhere else and you may not be able to get it back.

To cancel a domain you registered with, please log into your account, go to My Upgrades click on the Settings button (with the cog icon) for the upgrade you wish to cancel, and click on Cancel. If it’s more than 2 days past the purchase date, you will not receive a refund, but the domain can still be canceled by contacting support.

Important note: The cancellation link sent to the email address on the account is only valid for 24 hours. If you click through and see an error, please contact us.

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Use Other Web Hosting

The name servers for your domain control where traffic for the domain goes. If your domain was registered through, you may change the name servers to point to another web hosting provider at any time. Please see the Update Name Servers section of the Domain Management help page for detailed instructions.

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Transfer a Domain to Another Registrar

If you would like to transfer your domain registration to another registrar, you must wait 60 days from the original purchase date or after changing the domain’s registrant Contact Information. This is standard across all registrars and is a rule set by the Internet Corporation for Assigned Names and Numbers (ICANN). See the Transfer a Domain to Another Registrar help page for detailed instructions.

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