Domains, Upgrades

Domains »Custom DNS

Custom DNS records are special settings that change how your domain works. They allow you to connect your domain to third-party services that are not hosted on WordPress.com, such as an email provider.

Before you begin, make sure you receive the records that would need to be entered from your service provider. You may want to check their support site or contact them for more information.

Custom DNS records are only available if you already added a custom domain to your blog.

Editing your DNS records

Your DNS records live live under StoreDomains in your dashboard. Every custom domain you added to your blog will have an Edit Domain link next to it.

Click on Edit Domain to open the domain management screen, and then click on Edit DNS on the left to see your DNS records.

Screen Shot 2014-03-22 at 23.32.38

↑ Table of Contents ↑

Adding Custom DNS Records

Custom DNS records are comprised of several pieces of information that have to be entered in the correct order. The actual information required depends on the type of record you are trying to add.

For example, a domain’s MX Record directs your emails to the right place. Using a custom MX record, you can point any email on your domain to a third-party email provider. This will allow you to create email addresses using your custom domain and use them with your preferred email service provider.

An MX record is comprised of the following pieces of information:

  • Your domain (or subdomain)
  • Your provider’s domain
  • Priority

You can get this information from your email service provider.

Screen Shot 2014-03-22 at 23.33.22

↑ Table of Contents ↑

Editing DNS records

To edit an existing DNS records, hover over it with the mouse and click the pencil icon on the right. Note that some default records cannot be edited directly.

For more information about editing your A record and pointing your domain to another host, see the Setting a Custom A Record page.

↑ Table of Contents ↑

More Information

Our DNS editor currently has a limitation of 192 characters for TXT records. If this poses a problem for your needs, the workaround is to create a CNAME record to an alternate domain and host the TXT record there. Alternatively, some third-party services may allow you to use an alternate, non-TXT form of authentication.

Still confused?

Contact support.

Not quite what you're looking for?

Get Help