Hugs

Your hugs make us happy!

Yoav did a splendid job helping me with setting up my WordPress.com site as my official website. He was patient, understanding, and responded in more than timely manner.

I've had similar situations of trying to deal with technical support and no one has ever been as accomodating as WordPress.com.

Shaheen M.

I continue to be blown away by your awesome product and service. You guys rock!

David G.

WordPress has great customer service, be sure to quote me on that.

Samuel A.

I was impressed at how fast a real human being contacted me and got down to fixing the problem. I rarely get such great help after filling out an online support from, and knowing that the problem I faced was in good hands brought me peace of mind through the whole process.

Oscar G.

Thank you for your quick and helpful responses over the years.

Juda S.

Just wanted to thank you all at WordPress. I have now been blogging for around 5 months and enjoying it very much.

I can't believe that more people are not using you — the quality of your work is of the highest level.

Friends and family are amazed at my new found "computer expert" knowledge. I just tell them that it is so easy with WordPress. Keep up the good work and thanks once again.

Clive H.

Boy you folks are quick! I am really enjoying working with WordPress. WordPress makes it simple, and it's a pleasure. I'm having so much fun!

Catherine

I want to be sure you are recognized for your patience, efforts, efficiency, and knowledge. Thank you, again, for all the help you provided me with!

Jenny B

I just wanted to send a note to all the WordPress staff to say THANK YOU! I am a total newbie at blogging, but WordPress is so easy to use that it's made things a breeze for me to start up my blog and to keep at it. You folks all ROCK!! Thank you so much for your work on WordPress! Happy Monday!
Oh also, the customizable features are AWESOME!

Dodie G

This morning, as I checked my blog, I realized just how thankful I am for WordPress.com! Not only is the site phenomenal and incredibly user-friendly, the support and forum help is fantastic.

I'm extremely proud of my blog and the long hours I've put into it, but there is absolutely no way it would be as good without WordPress behind it.

Christopher B

I'd like to say that, in my opinion, WordPress the best is there is on the internet. I have been enjoying my blog for a couple of years already, and the design possibilities are wonderful and I know nothing like it. For this I would like to thank you all.

Laura S.

I'm so so impressed with how quickly I got an answer from support. I was expecting to wait days. Literally within minutes I had an answer. From a free service no less. Wonderful response time and customer service.

Chantelle G

The get started link is great so far, a lot of my questions that were overwhelming me answered. Am very impressed so far-looking forward to experiencing more of what WordPress has to offer :-)

Louvelle M.

I really appreciate the prompt response. Keep up the amazing work, the word is truly mightier…

Jennifer G.

Thank you so much for your kind help. This is the first pleasant tech support experience I have ever had with a blog service and I am so grateful.

Melina W.

WordPress.com has the BEST support team I have ever encountered. They are extremely helpful and have always responded to questions and fixed issues promptly.

Alison

YOU GUYS ARE GOOD! In recent months you have made several improvements that make our WordPress experience more enjoyable. The latest is the cleaner layout of the "Subscription Management" page. You are like Keebler elves sitting in the tree thinking, "How can we make a better cookie?"

John R.

Thanks for making it so easy to use WordPress.com for my blogs. I love
blogging and I spend a lot of time on my blogs which have helped me to get
professional and personal opportunities that I wouldn’t have otherwise had.
Your happiness engineers are great at answering questions promptly and
completely. Keep up the good work!

Shelly N.

You were highly recommended on a forum I studied before starting a blog, and they were right! Compared to some other unnamed websites, you are incredibly user friendly. On the rare times I couldn’t find the answer on your support pages, the forums had them!

Cheri

After this great customer service I am very impressed and will definitely continue to use and promote WordPress to others.

Lauren C.

Thank you so much. You are the BEST techy-guy I've ever worked with and because I am technologically-challenged, I've worked with many! If anything comes up I will be sure to contact you.

Karen T.

I am a techno-idiot and have managed to set up 4 site/blogs, trained a group to take over one of them and actively administrate the remaining 3. And the reason I can is that it is so intuitive and so well-supported by folks like yourself. Thanks for being there!

Anita S.

As a recovering web professional, I love WordPress and find more and more that WordPress is the BEST solution for almost everyone who needs a website.

Clint S.

Everyone has been so good to me at WP–very patient, considerate, attentive. Recently I had a personal crisis, and wanted to cancel the blog I'd purchased the domain/registered–and the guys were really nice about it. Then, almost immediately, I was ready to start over again–got a new blog, and wanted the domain name, etc. Rachel was the Star support person, after that–as I tried the Custom upgrade, and I'm too much of a dweeb to understand CSS. So I cancelled that and she asked if there was something she could do to help. I took her up on the offer, said I just wanted my colored text back–and she told me it was there, so helpful, kind and friendly! As I told her, I will always be a WP person–once I find something I like, I'm true-blue. Thanks for the Outstanding Customer Service–I appreciate you so much.

Jael S.

When I first thought about creating a blog I had significant doubts that I could do it. I don't even know how to use a mobile phone. But I've managed to create four blogs and my confidence has zoomed. WordPress has been such a joy to use.

Mark A.

The best part of WordPress is you and your advisors who have helped this 75 year old create an exciting blog. I could not have done it without you guys who have always been patient and supportive.

Stanley J

Thank you, so much for your help. Excellent support, all the way around; efficient, courteous, and and insightful, got another loyal customer here.

Tyler C.

Yay! Fixed! Thanks for sticking with this. Can I send you some kind of award? I can't remember the last time I got such an attentive response from a web service.

Michael V.

You are all such wonderful helpers! Thanks a bunch, I really appreciate your fast customer service! :)

Veronica K.

I never used WP Support before and was positively surprised. Such a professional and fast response is rare these days – thanks to Rachel and the whole team..!

Tom

I couldn't have expected to have a more professional blogging home.

Brad J.

I'm just sitting here thinking about how much I like blogging, and how much I love WordPress. You guys are great. The year end stats were fab. You make me all happy and warm and fuzzy. Usually computer stuff makes me crazy, but, even though I'm still learning, WordPress has been remarkably fun!

Lynne W.

You are utterly and completely and totally AWESOME! Thank you so much. Your advice and demonstration were very very very very helpful!

Loren F.

Thank you so very much for your help :) You fixed it exactly how I wanted it to look! Much appreciated, and thanks again for the extremely prompt service!!

Liesl S.

Thanks for the prompt response! I see why WordPress is so well-regarded now.

Emil R.

I also like the thought that you are our Happiness Gardener. We plant thoughts — nourish thoughts — watch them blossom and produce fruit — and get to rest after the harvest to enjoy it all.

That work takes care and expertise as we seek to produce what is pleasant, downright good, beneficial, and beautiful.

Thank you and all of WordPress for all that you do. Here's wishing you a great day!

Margaret

I love you guys for making the most efficient, user-friendly, rapidly evolving blogging platform out there.

Sachin K.

This little message to say thanks a lot to Rachel – the Happiness Engineer from WP Support – for her excellent job & 100% availability in helping me to answer my questions & fix my issues.

Please never promote her ;-)
She's too good, we need her on the field !

Franck J.

Thanks for making blogging so easy. I've learned a lot from your service so far and will continue to learn as I go. Keep up the GREAT work!

Bill S.

Thanks for your excellent customer support; Happiness Engineers are
deserving of their name!

Adam O.

Thank you SO MUCH for making it easy to size images by offering a few already set size options and leaving a custom option just in case. You have shaved off so much time for me!!

Morgan M.

Many, many, many thanks for the incredible work you all do there! You guys make us all look so fantastic and it never ceases to amaze me how you all continue to evolve.

Gail M.

I'd just emailed you folks about 5 minutes ago and you came back with the solution already? Man, i ought to learn something from you guys. You guys ROCK, are the best in the world for sure. This is world-class customer service by all means.

Sunil N.

I am blown away by your virtually instant response and resolution above and beyond my expectations.

Lawrence C.

Thanks to all you WordPress folk who make the magic happen! Your hard work is not taken for granted. I don't know how you all do what you do and I have no idea how it is all done for free!

Nigel B.

I wish you could be my teacher in person. However, the information you gave me is useful and I will continue learning as I go and send my questions to you if I'm struggling. It's great knowing you're out there.

Suellen S.

All thanks go to WordPress.com. They provide an excellent service for my blog. The best thing about it all is that they do it for free!

Tom

Your staff has been great in answering my questions. I love the sense of community from the support forums.

Sergio O.

I've been using WordPress for over a year now and find it unbelievably easy and just a great service.

TaMara R.

I am seriously impressed with your service. Thank you.

Stefan C.

Thanks for such a nice and speedy reply. Many businesses that I pay a lot of money for do not treat me as well. Thanks again!

Debby S.

You guys rock. Your rapid response and customer service generously given to a newbie like me have made me a loyal customer.

Totoro C.

I just wanted to say to all the developers and admin at WordPress: THANKS!! You're doing an amazing job at constantly improving the services and making blogging a joy. I am really enjoying myself and it's thanks to your great organisation and all you busy bees inside it.
Kudos to all of you! You've made my life happier!!

Shimky

Thanks for helping me, I really appreciate such an efficient support from WordPress.

I'll continue to use your service and recommend it in my working environment.

David F.

A big thanks to all the Happiness Engineers at WordPress, who took my issue to heart and in hand.

The level of professionalism, efficiency, courtesy and helpfulness of the Happiness Engineering Team is *outstanding*, especially when one considers they're supporting a mostly free service.

I think many a company should take a page or even a chapter from their book!

André F.

Having this blog over the past two weeks, since my accident, has made a huge difference to my world. Being able to be in touch with people is priceless, but not having to tell loads of lovely people the same thing every has been amazingly valuable in allowing me to get some peace too! I can't believe it's free.

C.

I am impressed by the quick response. I'm a huge WordPress fan and this only helps!

Keith M.

We have just started using WordPress.com to deliver news via our site on behalf of other ex-forces organizations, charities, and campaign groups. WordPress is fantastic, free, easy to use, and perfect for what we need.

We had one slight problem and used the 'contact support' link for help. The technician replied within five minutes and even apologized for the delay. Delay? The problem was solved simply within ten minutes. In our opinion WordPress should be running public transport services, the national infrastructure, and writing books about time travel.

NESA

I don't ask for help very often and when I do the WordPress staff have always responded quickly and efficiently.

Paulette F.

I can see now why everyone raves about your customer service. When fixing my mistake you were fast, courteous, and professional and didn't make me feel like an idiot, even though the mistake I made was quite idiotic!

I can't say it enough: Thank you, thank you, thank you!

Kimberly