Your hugs make us happy!
I am impressed by the quick response. I'm a huge WordPress fan and this only helps!— Keith M.
A big thanks to all the Happiness Engineers at WordPress, who took my issue to heart and in hand.
The level of professionalism, efficiency, courtesy and helpfulness of the Happiness Engineering Team is *outstanding*, especially when one considers they're supporting a mostly free service.
I think many a company should take a page or even a chapter from their book!— André F.
This little message to say thanks a lot to Rachel – the Happiness Engineer from WP Support – for her excellent job & 100% availability in helping me to answer my questions & fix my issues.
Please never promote her ;-)— Franck J.
She's too good, we need her on the field !
You guys at WordPress are great! Keep up the good work, I tell all my friends about you.— Zoraida M.
Thanks for such a nice and speedy reply. Many businesses that I pay a lot of money for do not treat me as well. Thanks again!— Debby S.
What was especially kind is that Bryan V. saw or intuited how close I was to getting it. Rather than explaining it to me — because explanations of that sort often leave me more puzzled — Bryan V. leapt in and generously fixed what I didn't understand. That's worth its weight in chocolate or other desirable substances!— Michael S.
Your company is incredible. I will tell everyone…— Gary K.
Thanks very much for all your help and perseverance with this issue. It's good to see that real customer service is still alive and well, and for free, no less. You folks are great, and provide a great product.— Anthony S.
I was impressed at how fast a real human being contacted me and got down to fixing the problem. I rarely get such great help after filling out an online support from, and knowing that the problem I faced was in good hands brought me peace of mind through the whole process.— Oscar G.
All thanks go to WordPress.com. They provide an excellent service for my blog. The best thing about it all is that they do it for free!— Tom
Yoav did a splendid job helping me with setting up my WordPress.com site as my official website. He was patient, understanding, and responded in more than timely manner.
I've had similar situations of trying to deal with technical support and no one has ever been as accomodating as WordPress.com.— Shaheen M.
Thanks for making blogging so easy. I've learned a lot from your service so far and will continue to learn as I go. Keep up the GREAT work!— Bill S.
I just wanted to say to all the developers and admin at WordPress: THANKS!! You're doing an amazing job at constantly improving the services and making blogging a joy. I am really enjoying myself and it's thanks to your great organisation and all you busy bees inside it.— Shimky
Kudos to all of you! You've made my life happier!!
Thanks for helping me, I really appreciate such an efficient support from WordPress.
I'll continue to use your service and recommend it in my working environment.— David F.
I'm so impressed with the online support. I always get helpful answers to my questions within 24 hours. Your program is wonderful, and the support makes it even more so! Love it!— Barbara
Thank you for sending a prompt response and for been a great help to me (and to many others as well). Thank you once again and have a great day.— Caroline M.
I wanted to let you know how much I appreciate your help. Without your help I would not be able to solve this problem, attract more customers to my blog and therefore website, or generally do a lot.— Amy R.
So you guys are pretty much RAD….I've never gotten a personalized reply— Trevor P.
from the INTERNET MACHINE that fast. Kudos WordPress.
I love WordPress and really enjoy writing my site – you've made it so easy for non-techies and it's free! So a big big Thank You!— Neil B.
I don't ask for help very often and when I do the WordPress staff have always responded quickly and efficiently.— Paulette F.
YOU GUYS ARE GOOD! In recent months you have made several improvements that make our WordPress experience more enjoyable. The latest is the cleaner layout of the "Subscription Management" page. You are like Keebler elves sitting in the tree thinking, "How can we make a better cookie?"— John R.
Thank you so much. You are the BEST techy-guy I've ever worked with and because I am technologically-challenged, I've worked with many! If anything comes up I will be sure to contact you.— Karen T.
WordPress has the BEST customer service I have EVER come across and you definitely made me very happy! :)
I love to blog at WordPress and thank you for making the blogging world so wonderful!— Joyeeta M.
I am blown away by your virtually instant response and resolution above and beyond my expectations.— Lawrence C.
I really appreciate the prompt response. Keep up the amazing work, the word is truly mightier…— Jennifer G.
I also like the thought that you are our Happiness Gardener. We plant thoughts — nourish thoughts — watch them blossom and produce fruit — and get to rest after the harvest to enjoy it all.
That work takes care and expertise as we seek to produce what is pleasant, downright good, beneficial, and beautiful.
Thank you and all of WordPress for all that you do. Here's wishing you a great day!— Margaret
Thank you so much for your kind help. This is the first pleasant tech support experience I have ever had with a blog service and I am so grateful.— Melina W.
You were highly recommended on a forum I studied before starting a blog, and they were right! Compared to some other unnamed websites, you are incredibly user friendly. On the rare times I couldn’t find the answer on your support pages, the forums had them!— Cheri
The best part of WordPress is you and your advisors who have helped this 75 year old create an exciting blog. I could not have done it without you guys who have always been patient and supportive.— Stanley J
I started my blog in Jan 2009, in March 2012, a publisher approached me for writing a book on one of the subjects that I have been blogging. Never dreamed of publishing a book and it is pretty cool to enter my name on Amazon.com and here is my book. Never underestimate the power of blogging. Fun is just getting started.— Joe K.
I want to be sure you are recognized for your patience, efforts, efficiency, and knowledge. Thank you, again, for all the help you provided me with!— Jenny B
I just wanted to send a note to all the WordPress staff to say THANK YOU! I am a total newbie at blogging, but WordPress is so easy to use that it's made things a breeze for me to start up my blog and to keep at it. You folks all ROCK!! Thank you so much for your work on WordPress! Happy Monday!— Dodie G
Oh also, the customizable features are AWESOME!
This morning, as I checked my blog, I realized just how thankful I am for WordPress.com! Not only is the site phenomenal and incredibly user-friendly, the support and forum help is fantastic.
I'm extremely proud of my blog and the long hours I've put into it, but there is absolutely no way it would be as good without WordPress behind it.— Christopher B
You literally are the best IT Support team in the world. Nobody even comes close to you!! I want to bake y'all a cake!!— Nabeki G.
WordPress has great customer service, be sure to quote me on that.— Samuel A.
You have provided phenomenal customer service. You provided prompt, accurate and easy to follow directions to help me resolve my issues.— Ayanna N.
After this great customer service I am very impressed and will definitely continue to use and promote WordPress to others.— Lauren C.
The get started link is great so far, a lot of my questions that were overwhelming me answered. Am very impressed so far-looking forward to experiencing more of what WordPress has to offer :-)— Louvelle M.
When I first thought about creating a blog I had significant doubts that I could do it. I don't even know how to use a mobile phone. But I've managed to create four blogs and my confidence has zoomed. WordPress has been such a joy to use.— Mark A.
I wish you could be my teacher in person. However, the information you gave me is useful and I will continue learning as I go and send my questions to you if I'm struggling. It's great knowing you're out there.— Suellen S.
You are utterly and completely and totally AWESOME! Thank you so much. Your advice and demonstration were very very very very helpful!— Loren F.
Thanks and a hug in advance for the wonderful thing WordPress is and for the swift aid and rescue service of the Happiness Engineers.— Mabel A.
Thanks so much for the WordPress product. Help is truly help. Features are truly features.
There's just so much to love about it. Thanks a bunch y'all! (I'm a Texan).— Jenn R.
Just wanted to thank you all at WordPress. I have now been blogging for around 5 months and enjoying it very much.
I can't believe that more people are not using you — the quality of your work is of the highest level.
Friends and family are amazed at my new found "computer expert" knowledge. I just tell them that it is so easy with WordPress. Keep up the good work and thanks once again.— Clive H.
Many, many, many thanks for the incredible work you all do there! You guys make us all look so fantastic and it never ceases to amaze me how you all continue to evolve.— Gail M.
Thanks for your excellent customer support; Happiness Engineers are— Adam O.
deserving of their name!
I love you guys for making the most efficient, user-friendly, rapidly evolving blogging platform out there.— Sachin K.
I am seriously impressed with your service. Thank you.— Stefan C.
I continue to be blown away by your awesome product and service. You guys rock!— David G.
Not only is WordPress the best site to blog, its support team abso-effing-lutely rocks!— Anand D.
My entire life has been invested in the written word, printing and publishing. WordPress is the best resource I have ever used.— Guy H.
I must say that your user support is really first class. Thank you for all of your wonderful help.— John D.
You've revolutionized how I do WordPress!— I. Woo
Thank you so very much for your help :) You fixed it exactly how I wanted it to look! Much appreciated, and thanks again for the extremely prompt service!!— Liesl S.
I've been using WordPress for over a year now and find it unbelievably easy and just a great service.— TaMara R.
I'd like to say that, in my opinion, WordPress the best is there is on the internet. I have been enjoying my blog for a couple of years already, and the design possibilities are wonderful and I know nothing like it. For this I would like to thank you all.— Laura S.
Thank you for your quick and helpful responses over the years.— Juda S.
Due to age and circumstances my ability to write to my blog page became a problem. It was the intervention at the right time of Jen H, Happiness Engineer who provided enormous help and encouragement. With sensitivity, technological skill, and humane patience I was guided toward a path that I am now able to travel, always with the knowledge that should I need any more help, it is always available. For all of the above I am sincerely grateful.— J.B.
As a recovering web professional, I love WordPress and find more and more that WordPress is the BEST solution for almost everyone who needs a website.— Clint S.
I can see now why everyone raves about your customer service. When fixing my mistake you were fast, courteous, and professional and didn't make me feel like an idiot, even though the mistake I made was quite idiotic!
I can't say it enough: Thank you, thank you, thank you!— Kimberly