Your hugs make us happy!
So you guys are pretty much RAD….I've never gotten a personalized reply— Trevor P.
from the INTERNET MACHINE that fast. Kudos WordPress.
I'm so so impressed with how quickly I got an answer from support. I was expecting to wait days. Literally within minutes I had an answer. From a free service no less. Wonderful response time and customer service.— Chantelle G
Thanks for your excellent customer support; Happiness Engineers are— Adam O.
deserving of their name!
Thank you for being such a great blogging platform, and for making my blogging easy, efficient, and look great.— Johann R.
I'm just sitting here thinking about how much I like blogging, and how much I love WordPress. You guys are great. The year end stats were fab. You make me all happy and warm and fuzzy. Usually computer stuff makes me crazy, but, even though I'm still learning, WordPress has been remarkably fun!— Lynne W.
I am blown away by your virtually instant response and resolution above and beyond my expectations.— Lawrence C.
This little message to say thanks a lot to Rachel – the Happiness Engineer from WP Support – for her excellent job & 100% availability in helping me to answer my questions & fix my issues.
Please never promote her ;-)— Franck J.
She's too good, we need her on the field !
Thank you for getting back to me so promptly, and so politely, for that matter.— Edward B.
Your company is incredible. I will tell everyone…— Gary K.
We believe in angels and you are one of them. Thank you so much.— Sushma K.
Just wanted to thank you all at WordPress. I have now been blogging for around 5 months and enjoying it very much.
I can't believe that more people are not using you — the quality of your work is of the highest level.
Friends and family are amazed at my new found "computer expert" knowledge. I just tell them that it is so easy with WordPress. Keep up the good work and thanks once again.— Clive H.
Thank you so much for your kind help. This is the first pleasant tech support experience I have ever had with a blog service and I am so grateful.— Melina W.
I also like the thought that you are our Happiness Gardener. We plant thoughts — nourish thoughts — watch them blossom and produce fruit — and get to rest after the harvest to enjoy it all.
That work takes care and expertise as we seek to produce what is pleasant, downright good, beneficial, and beautiful.
Thank you and all of WordPress for all that you do. Here's wishing you a great day!— Margaret
Thanks and a hug in advance for the wonderful thing WordPress is and for the swift aid and rescue service of the Happiness Engineers.— Mabel A.
What was especially kind is that Bryan V. saw or intuited how close I was to getting it. Rather than explaining it to me — because explanations of that sort often leave me more puzzled — Bryan V. leapt in and generously fixed what I didn't understand. That's worth its weight in chocolate or other desirable substances!— Michael S.
I can see now why everyone raves about your customer service. When fixing my mistake you were fast, courteous, and professional and didn't make me feel like an idiot, even though the mistake I made was quite idiotic!
I can't say it enough: Thank you, thank you, thank you!— Kimberly
I wish you could be my teacher in person. However, the information you gave me is useful and I will continue learning as I go and send my questions to you if I'm struggling. It's great knowing you're out there.— Suellen S.
I want to be sure you are recognized for your patience, efforts, efficiency, and knowledge. Thank you, again, for all the help you provided me with!— Jenny B
WordPress.com has the BEST support team I have ever encountered. They are extremely helpful and have always responded to questions and fixed issues promptly.— Alison
I am impressed by the quick response. I'm a huge WordPress fan and this only helps!— Keith M.
All thanks go to WordPress.com. They provide an excellent service for my blog. The best thing about it all is that they do it for free!— Tom
WordPress has the BEST customer service I have EVER come across and you definitely made me very happy! :)
I love to blog at WordPress and thank you for making the blogging world so wonderful!— Joyeeta M.
My entire life has been invested in the written word, printing and publishing. WordPress is the best resource I have ever used.— Guy H.
Thanks to all you WordPress folk who make the magic happen! Your hard work is not taken for granted. I don't know how you all do what you do and I have no idea how it is all done for free!— Nigel B.
Boy you folks are quick! I am really enjoying working with WordPress. WordPress makes it simple, and it's a pleasure. I'm having so much fun!— Catherine
I am a techno-idiot and have managed to set up 4 site/blogs, trained a group to take over one of them and actively administrate the remaining 3. And the reason I can is that it is so intuitive and so well-supported by folks like yourself. Thanks for being there!— Anita S.
Thanks for making blogging so easy. I've learned a lot from your service so far and will continue to learn as I go. Keep up the GREAT work!— Bill S.
As a recovering web professional, I love WordPress and find more and more that WordPress is the BEST solution for almost everyone who needs a website.— Clint S.
Yay! Fixed! Thanks for sticking with this. Can I send you some kind of award? I can't remember the last time I got such an attentive response from a web service.— Michael V.
I'm so impressed with the online support. I always get helpful answers to my questions within 24 hours. Your program is wonderful, and the support makes it even more so! Love it!— Barbara
You have provided phenomenal customer service. You provided prompt, accurate and easy to follow directions to help me resolve my issues.— Ayanna N.
I was impressed at how fast a real human being contacted me and got down to fixing the problem. I rarely get such great help after filling out an online support from, and knowing that the problem I faced was in good hands brought me peace of mind through the whole process.— Oscar G.
Many, many, many thanks for the incredible work you all do there! You guys make us all look so fantastic and it never ceases to amaze me how you all continue to evolve.— Gail M.
I really appreciate the prompt response. Keep up the amazing work, the word is truly mightier…— Jennifer G.
I just wanted to send a note to all the WordPress staff to say THANK YOU! I am a total newbie at blogging, but WordPress is so easy to use that it's made things a breeze for me to start up my blog and to keep at it. You folks all ROCK!! Thank you so much for your work on WordPress! Happy Monday!— Dodie G
Oh also, the customizable features are AWESOME!
Thanks WordPress team for being there to help me whenever I need it. Thanks to you, my months of blogging have been enjoyable AND profitable.— Eva J
I continue to be blown away by your awesome product and service. You guys rock!— David G.
You guys at WordPress are great! Keep up the good work, I tell all my friends about you.— Zoraida M.
Yoav did a splendid job helping me with setting up my WordPress.com site as my official website. He was patient, understanding, and responded in more than timely manner.
I've had similar situations of trying to deal with technical support and no one has ever been as accomodating as WordPress.com.— Shaheen M.
Your staff has been great in answering my questions. I love the sense of community from the support forums.— Sergio O.
WordPress has great customer service, be sure to quote me on that.— Samuel A.
Thank you SO MUCH for making it easy to size images by offering a few already set size options and leaving a custom option just in case. You have shaved off so much time for me!!— Morgan M.
I am seriously impressed with your service. Thank you.— Stefan C.
After this great customer service I am very impressed and will definitely continue to use and promote WordPress to others.— Lauren C.
I love WordPress and really enjoy writing my site – you've made it so easy for non-techies and it's free! So a big big Thank You!— Neil B.
Not only is WordPress the best site to blog, its support team abso-effing-lutely rocks!— Anand D.
You literally are the best IT Support team in the world. Nobody even comes close to you!! I want to bake y'all a cake!!— Nabeki G.
Everyone has been so good to me at WP–very patient, considerate, attentive. Recently I had a personal crisis, and wanted to cancel the blog I'd purchased the domain/registered–and the guys were really nice about it. Then, almost immediately, I was ready to start over again–got a new blog, and wanted the domain name, etc. Rachel was the Star support person, after that–as I tried the Custom upgrade, and I'm too much of a dweeb to understand CSS. So I cancelled that and she asked if there was something she could do to help. I took her up on the offer, said I just wanted my colored text back–and she told me it was there, so helpful, kind and friendly! As I told her, I will always be a WP person–once I find something I like, I'm true-blue. Thanks for the Outstanding Customer Service–I appreciate you so much.— Jael S.
I just wanted to say to all the developers and admin at WordPress: THANKS!! You're doing an amazing job at constantly improving the services and making blogging a joy. I am really enjoying myself and it's thanks to your great organisation and all you busy bees inside it.— Shimky
Kudos to all of you! You've made my life happier!!
Having this blog over the past two weeks, since my accident, has made a huge difference to my world. Being able to be in touch with people is priceless, but not having to tell loads of lovely people the same thing every has been amazingly valuable in allowing me to get some peace too! I can't believe it's free.— C.
It's not a question. It's just that Shawna J Roberts really helped me out a lot, and I wanted to tell her thanks. Her assistance was timely, relevant, and she addressed a glitch I had with exactly what I needed. :)— Chelly W.
This morning, as I checked my blog, I realized just how thankful I am for WordPress.com! Not only is the site phenomenal and incredibly user-friendly, the support and forum help is fantastic.
I'm extremely proud of my blog and the long hours I've put into it, but there is absolutely no way it would be as good without WordPress behind it.— Christopher B
I couldn't have expected to have a more professional blogging home.— Brad J.
I'd just emailed you folks about 5 minutes ago and you came back with the solution already? Man, i ought to learn something from you guys. You guys ROCK, are the best in the world for sure. This is world-class customer service by all means.— Sunil N.
Thank you for sending a prompt response and for been a great help to me (and to many others as well). Thank you once again and have a great day.— Caroline M.
A big thanks to all the Happiness Engineers at WordPress, who took my issue to heart and in hand.
The level of professionalism, efficiency, courtesy and helpfulness of the Happiness Engineering Team is *outstanding*, especially when one considers they're supporting a mostly free service.
I think many a company should take a page or even a chapter from their book!— André F.
Thanks for such a nice and speedy reply. Many businesses that I pay a lot of money for do not treat me as well. Thanks again!— Debby S.
You are all such wonderful helpers! Thanks a bunch, I really appreciate your fast customer service! :)— Veronica K.
Thanks for helping me, I really appreciate such an efficient support from WordPress.
I'll continue to use your service and recommend it in my working environment.— David F.
Thank you so very much for your help :) You fixed it exactly how I wanted it to look! Much appreciated, and thanks again for the extremely prompt service!!— Liesl S.