Hugs

Your hugs make us happy!

Many, many, many thanks for the incredible work you all do there! You guys make us all look so fantastic and it never ceases to amaze me how you all continue to evolve.

Gail M.

YOU GUYS ARE GOOD! In recent months you have made several improvements that make our WordPress experience more enjoyable. The latest is the cleaner layout of the "Subscription Management" page. You are like Keebler elves sitting in the tree thinking, "How can we make a better cookie?"

John R.

You guys rock. Your rapid response and customer service generously given to a newbie like me have made me a loyal customer.

Totoro C.

All thanks go to WordPress.com. They provide an excellent service for my blog. The best thing about it all is that they do it for free!

Tom

I'd just emailed you folks about 5 minutes ago and you came back with the solution already? Man, i ought to learn something from you guys. You guys ROCK, are the best in the world for sure. This is world-class customer service by all means.

Sunil N.

Thanks WordPress team for being there to help me whenever I need it. Thanks to you, my months of blogging have been enjoyable AND profitable.

Eva J

This morning, as I checked my blog, I realized just how thankful I am for WordPress.com! Not only is the site phenomenal and incredibly user-friendly, the support and forum help is fantastic.

I'm extremely proud of my blog and the long hours I've put into it, but there is absolutely no way it would be as good without WordPress behind it.

Christopher B

After this great customer service I am very impressed and will definitely continue to use and promote WordPress to others.

Lauren C.

Not only is WordPress the best site to blog, its support team abso-effing-lutely rocks!

Anand D.

We believe in angels and you are one of them. Thank you so much.

Sushma K.

Everyone has been so good to me at WP–very patient, considerate, attentive. Recently I had a personal crisis, and wanted to cancel the blog I'd purchased the domain/registered–and the guys were really nice about it. Then, almost immediately, I was ready to start over again–got a new blog, and wanted the domain name, etc. Rachel was the Star support person, after that–as I tried the Custom upgrade, and I'm too much of a dweeb to understand CSS. So I cancelled that and she asked if there was something she could do to help. I took her up on the offer, said I just wanted my colored text back–and she told me it was there, so helpful, kind and friendly! As I told her, I will always be a WP person–once I find something I like, I'm true-blue. Thanks for the Outstanding Customer Service–I appreciate you so much.

Jael S.

I have never ever gotten quicker, smarter, more generous, more diligent help from ANYONE online.

Michael S.

Thank you for being such a great blogging platform, and for making my blogging easy, efficient, and look great.

Johann R.

A big thanks to all the Happiness Engineers at WordPress, who took my issue to heart and in hand.

The level of professionalism, efficiency, courtesy and helpfulness of the Happiness Engineering Team is *outstanding*, especially when one considers they're supporting a mostly free service.

I think many a company should take a page or even a chapter from their book!

André F.

You literally are the best IT Support team in the world. Nobody even comes close to you!! I want to bake y'all a cake!!

Nabeki G.

What was especially kind is that Bryan V. saw or intuited how close I was to getting it. Rather than explaining it to me — because explanations of that sort often leave me more puzzled — Bryan V. leapt in and generously fixed what I didn't understand. That's worth its weight in chocolate or other desirable substances!

Michael S.

You are utterly and completely and totally AWESOME! Thank you so much. Your advice and demonstration were very very very very helpful!

Loren F.

WordPress has great customer service, be sure to quote me on that.

Samuel A.

I wanted to let you know how much I appreciate your help. Without your help I would not be able to solve this problem, attract more customers to my blog and therefore website, or generally do a lot.

Amy R.

I've been using WordPress for over a year now and find it unbelievably easy and just a great service.

TaMara R.

Thanks for making it so easy to use WordPress.com for my blogs. I love
blogging and I spend a lot of time on my blogs which have helped me to get
professional and personal opportunities that I wouldn’t have otherwise had.
Your happiness engineers are great at answering questions promptly and
completely. Keep up the good work!

Shelly N.

I must say that your user support is really first class. Thank you for all of your wonderful help.

John D.

I am impressed by the quick response. I'm a huge WordPress fan and this only helps!

Keith M.

I want to be sure you are recognized for your patience, efforts, efficiency, and knowledge. Thank you, again, for all the help you provided me with!

Jenny B

Yay! Fixed! Thanks for sticking with this. Can I send you some kind of award? I can't remember the last time I got such an attentive response from a web service.

Michael V.

Thank you so very much for your help :) You fixed it exactly how I wanted it to look! Much appreciated, and thanks again for the extremely prompt service!!

Liesl S.

Just wanted to thank you all at WordPress. I have now been blogging for around 5 months and enjoying it very much.

I can't believe that more people are not using you — the quality of your work is of the highest level.

Friends and family are amazed at my new found "computer expert" knowledge. I just tell them that it is so easy with WordPress. Keep up the good work and thanks once again.

Clive H.

I am seriously impressed with your service. Thank you.

Stefan C.

Thanks to all you WordPress folk who make the magic happen! Your hard work is not taken for granted. I don't know how you all do what you do and I have no idea how it is all done for free!

Nigel B.

Boy you folks are quick! I am really enjoying working with WordPress. WordPress makes it simple, and it's a pleasure. I'm having so much fun!

Catherine

You've revolutionized how I do WordPress!

I. Woo

I started my blog in Jan 2009, in March 2012, a publisher approached me for writing a book on one of the subjects that I have been blogging. Never dreamed of publishing a book and it is pretty cool to enter my name on Amazon.com and here is my book. Never underestimate the power of blogging. Fun is just getting started.

Joe K.

I am a techno-idiot and have managed to set up 4 site/blogs, trained a group to take over one of them and actively administrate the remaining 3. And the reason I can is that it is so intuitive and so well-supported by folks like yourself. Thanks for being there!

Anita S.

Thanks for your excellent customer support; Happiness Engineers are
deserving of their name!

Adam O.

I'd like to say that, in my opinion, WordPress the best is there is on the internet. I have been enjoying my blog for a couple of years already, and the design possibilities are wonderful and I know nothing like it. For this I would like to thank you all.

Laura S.

I love you guys for making the most efficient, user-friendly, rapidly evolving blogging platform out there.

Sachin K.

Thanks for the prompt response! I see why WordPress is so well-regarded now.

Emil R.

Thanks so much for the WordPress product. Help is truly help. Features are truly features.

There's just so much to love about it. Thanks a bunch y'all! (I'm a Texan).

Jenn R.

Thank you for getting back to me so promptly, and so politely, for that matter.

Edward B.

I just wanted to say to all the developers and admin at WordPress: THANKS!! You're doing an amazing job at constantly improving the services and making blogging a joy. I am really enjoying myself and it's thanks to your great organisation and all you busy bees inside it.
Kudos to all of you! You've made my life happier!!

Shimky

The best part of WordPress is you and your advisors who have helped this 75 year old create an exciting blog. I could not have done it without you guys who have always been patient and supportive.

Stanley J

Thank you, so much for your help. Excellent support, all the way around; efficient, courteous, and and insightful, got another loyal customer here.

Tyler C.

I can see now why everyone raves about your customer service. When fixing my mistake you were fast, courteous, and professional and didn't make me feel like an idiot, even though the mistake I made was quite idiotic!

I can't say it enough: Thank you, thank you, thank you!

Kimberly

Your staff has been great in answering my questions. I love the sense of community from the support forums.

Sergio O.

I also like the thought that you are our Happiness Gardener. We plant thoughts — nourish thoughts — watch them blossom and produce fruit — and get to rest after the harvest to enjoy it all.

That work takes care and expertise as we seek to produce what is pleasant, downright good, beneficial, and beautiful.

Thank you and all of WordPress for all that you do. Here's wishing you a great day!

Margaret

Thanks very much for all your help and perseverance with this issue. It's good to see that real customer service is still alive and well, and for free, no less. You folks are great, and provide a great product.

Anthony S.

Due to age and circumstances my ability to write to my blog page became a problem. It was the intervention at the right time of Jen H, Happiness Engineer who provided enormous help and encouragement. With sensitivity, technological skill, and humane patience I was guided toward a path that I am now able to travel, always with the knowledge that should I need any more help, it is always available. For all of the above I am sincerely grateful.

J.B.

You have provided phenomenal customer service. You provided prompt, accurate and easy to follow directions to help me resolve my issues.

Ayanna N.

It's not a question. It's just that Shawna J Roberts really helped me out a lot, and I wanted to tell her thanks. Her assistance was timely, relevant, and she addressed a glitch I had with exactly what I needed. :)

Chelly W.

I love WordPress and really enjoy writing my site – you've made it so easy for non-techies and it's free! So a big big Thank You!

Neil B.

So you guys are pretty much RAD….I've never gotten a personalized reply
from the INTERNET MACHINE that fast. Kudos WordPress.

Trevor P.

Thank you so much for your kind help. This is the first pleasant tech support experience I have ever had with a blog service and I am so grateful.

Melina W.

Thank you SO MUCH for making it easy to size images by offering a few already set size options and leaving a custom option just in case. You have shaved off so much time for me!!

Morgan M.

Thanks very much for the quick response. I'm thrilled with the speed at which you guys are able to help. Job well done, buddy.

Graeme C.

Thank you so much. You are the BEST techy-guy I've ever worked with and because I am technologically-challenged, I've worked with many! If anything comes up I will be sure to contact you.

Karen T.

Thanks for such a nice and speedy reply. Many businesses that I pay a lot of money for do not treat me as well. Thanks again!

Debby S.

I'm so so impressed with how quickly I got an answer from support. I was expecting to wait days. Literally within minutes I had an answer. From a free service no less. Wonderful response time and customer service.

Chantelle G

WordPress has the BEST customer service I have EVER come across and you definitely made me very happy! :)

I love to blog at WordPress and thank you for making the blogging world so wonderful!

Joyeeta M.

You were highly recommended on a forum I studied before starting a blog, and they were right! Compared to some other unnamed websites, you are incredibly user friendly. On the rare times I couldn’t find the answer on your support pages, the forums had them!

Cheri

I couldn't have expected to have a more professional blogging home.

Brad J.