Email, Upgrades

Add Email with an Existing G Suite Account

This article explains how to configure your site to work with an existing G Suite account. If you don’t already have G Suite, you can add it to your domain here, or you can find directions for other email providers on our main Add Email page.

Set Up G Suite Automatically
Set Up G Suite Manually
    Verify Your Domain with Google
    Add MX and TXT Records

It is currently not possible to transfer your G Suite account to be managed by WordPress.com. You will still need to pay Google to keep your G Suite account active.

Set Up G Suite Automatically

We have a tool that can automatically provision and set up your G Suite account! To do so:

1. Obtain your TXT Verification record from your Google Admin Console. You can follow the list of steps here to obtain this (under “Get your verification record”). It should look like this:

2. Go to My Sites → Domains and choose the domain you want to setup G Suite for.

3. Select Name Servers and DNS

4. Select G Suite

5. Paste the Verification Token you obtained from Step 1.

6. Click Set up G Suite

You’re all set!

↑ Table of Contents ↑

Set up G Suite Manually

If you would prefer to set up G Suite manually, you first need to verify your domain with Google, then add the proper MX and TXT records.

Step 1: Verify Your Domain with Google

If you have previously verified your domain with G Suite, this verification step might not be necessary, in which case, you can skip to Step 2 to add the MX and TXT records.

1. Set up your account with G Suite.

2. When you reach the point that Google prompts you to verify your domain, click Confirm that you own the domain.

3. Click Continue in the pop-up box.

4. Click the dropdown menu to Select your domain registrar.

5. Select Other from the bottom of the list.

6. Copy the code that begins with google-site-verification.

7. Keep the Google dashboard open, and also open your WordPress.com site dashboard in another browser window or tab.

8. Go toMy Sites Domains and click on the domain you want to add G Suite to.

Domains Edit Screen

9. Select Edit Name Servers & DNS.

edit_dns

10. Select DNS Records

dns_records

11. Choose TXT from the dropdown menu. Leave the Name field blank. In the Text field, paste in the code you copied in step 6 above. It should look like the following screenshot (but with your own code after the equal sign).

Pasting the verification code into the TXT record field.

12. Click the Add DNS Record button to add the record. Once the record is added you’ll see it listed under DNS Records:

The added TXT record in the DNS records list.

13. Wait a few minutes, then return to the Google dashboard.

14. Click the Verify button at the bottom of the screen.

15. At the Congratulations page, click Continue.

Step 2: Add MX and TXT Records

1. Go to My Sites → Domains and choose the domain you’re adding G Suite to.

2. Select Edit Name Servers & DNS.

3. Select DNS Records

4. Choose MX from the dropdown menu Type at the bottom. Leave the Name box blank.

5. Enter all of the MX records listed below. To do so:

  • Add the record value (for example: ALT1.ASPMX.L.GOOGLE.COM) in the Handled by field
  • Enter the priority number in the Priority field.
  • Click the Add New DNS button to save each record, like this example for the first record:

Type: MX
Name: (leave blank)
Handled by: ASPMX.L.GOOGLE.COM
Priority: 1

Type: MX
Name: (leave blank)
Handled by: ALT1.ASPMX.L.GOOGLE.COM
Priority: 5

Type: MX
Name: (leave blank)
Handled by: ALT2.ASPMX.L.GOOGLE.COM
Priority: 5

Type: MX 
Name: (leave blank)
Handled by: ALT3.ASPMX.L.GOOGLE.COM
Priority: 10

Type: MX
Name: (leave blank)
Handled by: ALT4.ASPMX.L.GOOGLE.COM
Priority: 10

6. We have to add one more TXT record:

Type: TXT
Name: (leave blank)

Text: v=spf1 include:_spf.google.com ~all

To do so:

  • Choose TXT from the dropdown menu.
  • Leave the Name field blank.
  • Paste the following into the Text box: v=spf1 include:_spf.google.com ~all
  • Click Add New DNS Record to save the TXT record:

A screenshot of the DNS Records dialog, with the G Suite TXT record added.

And you’re done! Your email will begin working in a few hours.

If you are having trouble with your email with Gmail or G Suite, please check our Gmail Issues page here.

Not quite what you're looking for?

Get Help