Browser Issues »Disabling Browser Pop-Up Blockers occasionally uses pop-up windows to display new pages, but sometimes these pop-ups are blocked by the browser you’re using. The sections below will show you how to unblock these pop-ups in major browsers.

Google Chrome

  1. Click the menu icon on the toolbar. It looks like this:
  2. Click Settings.
  3. At the bottom, click Show Advanced Settings.
  4. In the Privacy section, click Content Settings.
  5. Scroll down in the window to the Pop-ups section.
  6. If “Allow all sites to show pop-ups” is checked, you can stop here. Pop-ups should already be working for you.
  7. If “Do not allow any site to show pop-ups” is checked, click Manage Exceptions below that.
  8. In the Hostname Pattern box, enter this:
  9. In the Behavior dropdown, select Allow. It should look like this:
    Screen Shot 2014-08-25 at 4.48.40 PM
  10. In the lower-right corner, click Done.

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Mozilla Firefox

  1. Click the menu icon on the toolbar. It looks like this:
  2. Click the gear-shaped Preferences button.
  3. Click the Content tab.
  4. If “Block pop-up windows” is not checked, you can stop here. Pop-ups should already be working for you.
  5. If “Block pop-up windows” is checked, click the Exceptions button.
  6. In the Address of Website box, enter this:
  7. Click the Allow button.
  8. Close the preferences windows. Pop-ups from should now work properly.

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Internet Explorer

  1. Click the gear icon on the toolbar. It looks like this:
  2. Select Internet Options from the menu.
  3. Click on the Privacy tab.
  4. In the Pop-up Blocker section, click the Settings button.
  5. In the Address of website to allow box, enter this:
  6. Click the Add button.
  7. Close the Pop-up Blocker Settings window.
  8. In the Internet Options window, click OK.

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  1. From the menu bar, select Safari > Preferences.
  2. Click the Security tab.
  3. Uncheck the “Black pop-ups windows” box, like so:
    Screen Shot 2014-08-28 at 4.26.28 PM

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