Domains, Upgrades

Domains »Use a Domain You Already Own (Domain Mapping)

Have you already purchased a domain name with another provider, such as GoDaddy or 1&1? If you prefer to keep your domain registered with your current provider, you can use it with your WordPress.com site by domain mapping.

Table of Contents

What is Domain Mapping?
Getting Started With Domain Mapping
Steps for Domain Mapping
Change Your Domain’s Name Servers
After Changing Name Servers
Instructions for Common Domain Providers
Internationalized Domain Names (IDNs)
FAQ & Troubleshooting


What is Domain Mapping?

Domain mapping means:

  • You keep the domain registered with the company you purchased it from (the registrar), such as GoDaddy or 1&1, but point the domain here so it loads your WordPress.com site.
  • You will still need to pay the current registrar to keep the domain active every year.
  • Some domain settings and configurations will need to be made with the current registrar.
  • If you’re trying to map a subdomain (for example blog.yourgroovydomain.com instead of yourgroovydomain.com), use our Map A Subdomain support page instead.
If you would like to manage your site and domain all in one place, you can follow the steps to transfer the domain to us instead of mapping.


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Getting Started With Domain Mapping

To map a domain, you’ll need:

The steps for adding the mapping subscription and updating the name servers are listed below.


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Steps for Mapping a Domain

If you have more than one site, go to My SitesSwitch Site and make sure to choose the site you want to add the domain to before following these steps.

1. Go to the Domains page by selecting My Site → Domains.

2. Select Add Domain on the right.

3. Select Use a domain I own.

Domains is already owned

4. On the next screen select Map Your Domain.

5. Enter the domain you’d like to map and click the Add button. Then complete checkout.

6. After completing checkout, you’ll want to make sure your domain is pointed here by changing the name servers with your current domain registrar if you haven’t already. See the section below for more information.


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Change Your Domain's Name Servers

Name servers tell the domain where to point to. These must be changed with the company you purchased your domain from in order for the domain to load your WordPress.com site. There are a few methods you can use to change them.

Option 1: Update Name Servers Yourself

You can log into your account at your domain registrar and replace any existing name servers with these three domain name server (DNS) addresses:

  • ns1.wordpress.com
  • ns2.wordpress.com
  • ns3.wordpress.com

Remember to remove your old name servers when you add the WordPress.com name servers.

You can find your domain provider in this list of common providers for further instructions.

Option 2: Contact Your Domain Registrar

If you’re not comfortable making the change yourself, you can contact the support department at your domain registrar for help. Here is a sample email you can send them:

I would like to use my domain with a WordPress.com site. In order to do this, I need to point my domain’s name servers to the following:

ns1.wordpress.com
ns2.wordpress.com
ns3.wordpress.com

Option 3: If Your Registrar is GoDaddy or 1&1 

If your domain is registered with GoDaddy or 1&1, you may see an option to Connect Your Domain which can configure the DNS changes for you.

1. Go to My Sites Domains. Choose the domain you mapped.

2. Click on “Connect Your Domain.”

3. Click the Configure Your Domain Settings button.

4. Log into your account at your domain registrar (or DNS provider) when you see the prompt.

5. Confirm that you want to set your domain to point to WordPress.com

6. This will create the necessary DNS changes at your registrar/DNS provider to use your domain here.


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After Changing Name Servers

  • The domain might not load right away. It can take up to 72 hours for your domain name servers (DNS) to update fully. You will also likely need to clear your browser’s cache. 
  • Once you confirm that your site loads when visiting your domain, you can follow a few steps to set the primary domain.
  • If you had other services connected to your domain, such as email or subdomains, you may have to reconfigure the DNS settings on WordPress.com’s end.
  • If you later decide you no longer want to point your domain to WordPress.com, you can log into your registrar/DNS provider to remove the DNS records and point the domain elsewhere.

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Instructions for Common Domain Providers

The process for changing your name servers is different for each registrar.

For convenience, we have included links to instructions for common registrars below. We recommend that you contact your domain registrar’s support department for help if you’re having trouble changing the name servers yourself.

See links for common providers:

1&1

123-reg

AWS

BigRock

Bluehost

Dotster

DreamHost

easyDNS

eNom

FastDomain

GoDaddy

Google Domains

HostGator

Hover

MelbourneIT

Names.co.uk

Namecheap

Network Solutions

Register.com

SiteGround

TierraNet

Wix

When changing your name servers at your domain registrar’s website, some registrars require that you input them using all lowercase letters (eg. ns1.wordpress.com instead of NS1.WORDPRESS.COM).


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Internationalized Domain Names (IDNs)

Your domain name is an IDN if it contains language-specific characters such as ä, û, ע, ж, 字, मा. Domain registration, transfers-in, and mapping for IDNs, also known as Internationalized Domain Names, is not currently supported at WordPress.com.


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FAQ & Troubleshooting

Below are some Frequently Asked Questions and Troubleshooting Tips:

I changed name servers, but my domain isn’t loading or pointing to my WordPress.com site.
  • Name server changes can take up to 72 hours to fully propagate, during which time the domain might not load properly.
  • Try clearing your browser’s cache to make sure your browser is loading the most up to date information.
  • Contact your domain registrar to ensure the name servers were changed properly (and that the old ones were completely removed).
Can I map a domain to a specific page on my site?

Domains cannot be mapped to specific directories on your site, for example yourgroovydomain.com/about-us

Can I have “www” before my domain name?

WordPress.com automatically removes the “www” from all URLs. Mapping the “www”subdomain is not supported.

Can I use A records to map my domain, instead of name servers?

We strongly recommend using name servers to point your domain to us, but there are some instances where using A records may be the best or only option based on your existing registrar. Please contact our support to obtain the current A records.

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