Domains, Upgrades

Email Forwarding

Email Forwarding lets you use your custom domain in your email address, so your email address can be just as memorable as your blog. All your mail will be forwarded to an email address you choose.

For example: if your email address is john.smith123@yahoo.com, and you have the domain example.com in your blog, you can set up jsmith@example.com using Email Forwarding. Emails sent to jsmith@example.com will arrive at john.smith54915@yahoo.com

Custom domain owners can add five email forwards for each domain.

Managing email forwarding

You can configure Email Forwarding by Navigating to My SitesDomains. On this domain management page, select the domain you want to connect to email forwarding to load that domain’s settings page. Select Email.image of domain settings

On the email settings page, select Email Forwarding.

image of email forwarding button

 

To set up a new email forward, enter the new email address with your custom domain in the Emails Sent To field, and the destination email address in the Will Be Forwarded To field. After entering these settings, click Add new Email Forward.

image of email forwarding setup page

You will receive an activation email in the destination address specified. If you haven’t clicked the link in the activation email, you will see a Letter Icon next to your email forward. You can click that icon to resend the activation email to your inbox.

image of resend activation email button

You can create up to five email forwards for each custom domain. Your email forwarding settings page will show how many you have set up. To delete an existing email forward, click the Trashcan Icon. You can edit an email forward by deleting an existing one and setting up a new one with the updated settings.

image of email forwarding settings

NOTE: If you’d like to send a test message, it MUST be done from a different email account than you are forwarding to. If the email forwarding does not work, double check your custom domain’s name servers to make sure they are pointing to WordPress.com.

This means you currently or previously were using email hosting using another service.

If you’re no longer using that email host, move to Edit DNS and remove all of the DNS settings related to your email host. This will likely include MX, CNAME, and possibly A records. If you need help with this, contact us!

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Changing your From address

By default, your emails are sent with your existing email address in the From line. That is, others will see your existing email address and not the email address you set up using email forwarding.

What email address recipients see depends on how your email client is configured. Here are instructions on setting this up on some popular email clients:

Please note Gmail will not allow you to send emails from an alias. If you use Gmail, you need to sign up for email hosting with G Suite.

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