FTP Access

We do not allow FTP (File Transfer Protocol) access to any blogs. Please see the information below on alternatives to using FTP.

Uploading images and documents

To upload images and documents, first check the accepted files support page to make sure filetype you would like to add is allowed. If it is, you can upload files directly from the editor when you create or edit a post.

For more information on uploading documents and images please see these support pages.

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Uploading Custom Themes

Because of the way’s technical infrastructure is designed, we are not able to support uploading of custom WordPress themes on our service.

For more information on alternatives to uploading custom themes please see this support doc.

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Uploading Plugins

Plugins are tools used to extend the functionality of the WordPress platform. However, they are only applicable to self-hosted blogs and web sites using the software. Plugins are not permitted here at for various security reasons.

Please refer to our article on the difference between and for further clarification.

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Transferring your Blog

If you are trying to transfer your blog and its content to a new host please check out this support doc for more info on how to do it without FTP access.

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Additional Information

If you come across a WordPress tutorial that mentions FTP, then that documentation is for self-hosted sites running the open source version of WordPress available at is a hosted service where you can get a free WordPress blog with options for paid upgrades, while is the open source software that you can download and install on your own web hosting account. Please see the vs. help page to learn more about the differences.

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