Your hugs make us happy!
Thank you, so much for your help. Excellent support, all the way around; efficient, courteous, and and insightful, got another loyal customer here.— Tyler C.
Yay! Fixed! Thanks for sticking with this. Can I send you some kind of award? I can't remember the last time I got such an attentive response from a web service.— Michael V.
Thank you for sending a prompt response and for been a great help to me (and to many others as well). Thank you once again and have a great day.— Caroline M.
I just wanted to send a note to all the WordPress staff to say THANK YOU! I am a total newbie at blogging, but WordPress is so easy to use that it's made things a breeze for me to start up my blog and to keep at it. You folks all ROCK!! Thank you so much for your work on WordPress! Happy Monday!— Dodie G
Oh also, the customizable features are AWESOME!
WordPress has great customer service, be sure to quote me on that.— Samuel A.
This morning, as I checked my blog, I realized just how thankful I am for WordPress.com! Not only is the site phenomenal and incredibly user-friendly, the support and forum help is fantastic.
I'm extremely proud of my blog and the long hours I've put into it, but there is absolutely no way it would be as good without WordPress behind it.— Christopher B
I love you guys for making the most efficient, user-friendly, rapidly evolving blogging platform out there.— Sachin K.
I wish you could be my teacher in person. However, the information you gave me is useful and I will continue learning as I go and send my questions to you if I'm struggling. It's great knowing you're out there.— Suellen S.
As a recovering web professional, I love WordPress and find more and more that WordPress is the BEST solution for almost everyone who needs a website.— Clint S.
I am impressed by the quick response. I'm a huge WordPress fan and this only helps!— Keith M.
You've revolutionized how I do WordPress!— I. Woo
This little message to say thanks a lot to Rachel – the Happiness Engineer from WP Support – for her excellent job & 100% availability in helping me to answer my questions & fix my issues.
Please never promote her😉— Franck J.
She's too good, we need her on the field !
I spent hours trying to figure out how to get started with my first blog, and actually spent hours putting it off because I was intimidated. All of a sudden one day Velda from support showed up in a live chat, and in less than an hour I was cruisin on my site with at least enough confidence to move onto the next level.. many thanks !!!!— Tom C
I must say that your user support is really first class. Thank you for all of your wonderful help.— John D.
I was impressed at how fast a real human being contacted me and got down to fixing the problem. I rarely get such great help after filling out an online support from, and knowing that the problem I faced was in good hands brought me peace of mind through the whole process.— Oscar G.
Having this blog over the past two weeks, since my accident, has made a huge difference to my world. Being able to be in touch with people is priceless, but not having to tell loads of lovely people the same thing every has been amazingly valuable in allowing me to get some peace too! I can't believe it's free.— C.
Thank you for being such a great blogging platform, and for making my blogging easy, efficient, and look great.— Johann R.
I’m writing to praise WordPress.com support team member Jen H. for her invaluable help with the recent guided transition of my website from WordPress.com to a self-hosted WordPress.org entity. Jen was always courteous and quick to respond to my questions and concerns, and her responses were always informative and helpful. She deserves to be commended for her role in what was to a relative WordPress.org newcomer like me, a daunting prospect, and I can overstate neither my gratitude nor her skill at answering multi-part questions and guiding me toward solutions. She always communicated with me at my level of understanding, and at a pace that allowed me to follow her words without ever feeling overwhelmed by the amount of information I was receiving. She alleviated all my concerns and when possible, simply took care of certain changes herself, revealing her knack for anticipating customer needs that the customer isn’t even aware of yet.— Anthony B.
I'm so impressed with the online support. I always get helpful answers to my questions within 24 hours. Your program is wonderful, and the support makes it even more so! Love it!— Barbara
Thanks for such a nice and speedy reply. Many businesses that I pay a lot of money for do not treat me as well. Thanks again!— Debby S.
I don't ask for help very often and when I do the WordPress staff have always responded quickly and efficiently.— Paulette F.
I couldn't have expected to have a more professional blogging home.— Brad J.
The get started link is great so far, a lot of my questions that were overwhelming me answered. Am very impressed so far-looking forward to experiencing more of what WordPress has to offer🙂— Louvelle M.
I love WordPress and really enjoy writing my site – you've made it so easy for non-techies and it's free! So a big big Thank You!— Neil B.
I can see now why everyone raves about your customer service. When fixing my mistake you were fast, courteous, and professional and didn't make me feel like an idiot, even though the mistake I made was quite idiotic!
I can't say it enough: Thank you, thank you, thank you!— Kimberly
You were highly recommended on a forum I studied before starting a blog, and they were right! Compared to some other unnamed websites, you are incredibly user friendly. On the rare times I couldn’t find the answer on your support pages, the forums had them!— Cheri
Thanks very much for all your help and perseverance with this issue. It's good to see that real customer service is still alive and well, and for free, no less. You folks are great, and provide a great product.— Anthony S.
Thank you for your quick and helpful responses over the years.— Juda S.
Thank you so very much for your help🙂 You fixed it exactly how I wanted it to look! Much appreciated, and thanks again for the extremely prompt service!!— Liesl S.
I'd just emailed you folks about 5 minutes ago and you came back with the solution already? Man, i ought to learn something from you guys. You guys ROCK, are the best in the world for sure. This is world-class customer service by all means.— Sunil N.
I also like the thought that you are our Happiness Gardener. We plant thoughts — nourish thoughts — watch them blossom and produce fruit — and get to rest after the harvest to enjoy it all.
That work takes care and expertise as we seek to produce what is pleasant, downright good, beneficial, and beautiful.
Thank you and all of WordPress for all that you do. Here's wishing you a great day!— Margaret
You are all such wonderful helpers! Thanks a bunch, I really appreciate your fast customer service!🙂— Veronica K.
WordPress has the one of the best support crews I have come across, all very friendly and efficient. It was seamless, and the communication was second to none, very straightforward and accurate yet very friendly and light hearted, not formal and corporate at all, much prefer that vibe!🙂 Thanks again to Nicole and Asher for chipping in and for the team as a whole to create this well oiled friendly machine!— Lewis S.
I really appreciate the prompt response. Keep up the amazing work, the word is truly mightier…— Jennifer G.
Thanks for helping me, I really appreciate such an efficient support from WordPress.
I'll continue to use your service and recommend it in my working environment.— David F.
A big thanks to all the Happiness Engineers at WordPress, who took my issue to heart and in hand.
The level of professionalism, efficiency, courtesy and helpfulness of the Happiness Engineering Team is *outstanding*, especially when one considers they're supporting a mostly free service.
I think many a company should take a page or even a chapter from their book!— André F.
I am seriously impressed with your service. Thank you.— Stefan C.
Thank you so much for your kind help. This is the first pleasant tech support experience I have ever had with a blog service and I am so grateful.— Melina W.
YOU GUYS ARE GOOD! In recent months you have made several improvements that make our WordPress experience more enjoyable. The latest is the cleaner layout of the "Subscription Management" page. You are like Keebler elves sitting in the tree thinking, "How can we make a better cookie?"— John R.
I started my blog in Jan 2009, in March 2012, a publisher approached me for writing a book on one of the subjects that I have been blogging. Never dreamed of publishing a book and it is pretty cool to enter my name on Amazon.com and here is my book. Never underestimate the power of blogging. Fun is just getting started.— Joe K.
What was especially kind is that Bryan V. saw or intuited how close I was to getting it. Rather than explaining it to me — because explanations of that sort often leave me more puzzled — Bryan V. leapt in and generously fixed what I didn't understand. That's worth its weight in chocolate or other desirable substances!— Michael S.
I never used WP Support before and was positively surprised. Such a professional and fast response is rare these days – thanks to Rachel and the whole team..!— Tom
So you guys are pretty much RAD….I've never gotten a personalized reply— Trevor P.
from the INTERNET MACHINE that fast. Kudos WordPress.
Thanks for your excellent customer support; Happiness Engineers are— Adam O.
deserving of their name!
Thanks WordPress team for being there to help me whenever I need it. Thanks to you, my months of blogging have been enjoyable AND profitable.— Eva J
Not only is WordPress the best site to blog, its support team abso-effing-lutely rocks!— Anand D.
The best part of WordPress is you and your advisors who have helped this 75 year old create an exciting blog. I could not have done it without you guys who have always been patient and supportive.— Stanley J
I am blown away by your virtually instant response and resolution above and beyond my expectations.— Lawrence C.
You guys at WordPress are great! Keep up the good work, I tell all my friends about you.— Zoraida M.
I'm just sitting here thinking about how much I like blogging, and how much I love WordPress. You guys are great. The year end stats were fab. You make me all happy and warm and fuzzy. Usually computer stuff makes me crazy, but, even though I'm still learning, WordPress has been remarkably fun!— Lynne W.
Just wanted to thank you all at WordPress. I have now been blogging for around 5 months and enjoying it very much.
I can't believe that more people are not using you — the quality of your work is of the highest level.
Friends and family are amazed at my new found "computer expert" knowledge. I just tell them that it is so easy with WordPress. Keep up the good work and thanks once again.— Clive H.
Thank you so much. You are the BEST techy-guy I've ever worked with and because I am technologically-challenged, I've worked with many! If anything comes up I will be sure to contact you.— Karen T.
Your company is incredible. I will tell everyone…— Gary K.
Thanks for making it so easy to use WordPress.com for my blogs. I love— Shelly N.
blogging and I spend a lot of time on my blogs which have helped me to get
professional and personal opportunities that I wouldn’t have otherwise had.
Your happiness engineers are great at answering questions promptly and
completely. Keep up the good work!
I wanted to let you know how much I appreciate your help. Without your help I would not be able to solve this problem, attract more customers to my blog and therefore website, or generally do a lot.— Amy R.
I continue to be blown away by your awesome product and service. You guys rock!— David G.
Thanks for the prompt response! I see why WordPress is so well-regarded now.— Emil R.
Many, many, many thanks for the incredible work you all do there! You guys make us all look so fantastic and it never ceases to amaze me how you all continue to evolve.— Gail M.
You guys rock. Your rapid response and customer service generously given to a newbie like me have made me a loyal customer.— Totoro C.
I'd like to say that, in my opinion, WordPress the best is there is on the internet. I have been enjoying my blog for a couple of years already, and the design possibilities are wonderful and I know nothing like it. For this I would like to thank you all.— Laura S.