Your hugs make us happy!
Your staff has been great in answering my questions. I love the sense of community from the support forums.— Sergio O.
I'd just emailed you folks about 5 minutes ago and you came back with the solution already? Man, i ought to learn something from you guys. You guys ROCK, are the best in the world for sure. This is world-class customer service by all means.— Sunil N.
Thanks for helping me, I really appreciate such an efficient support from WordPress.
I'll continue to use your service and recommend it in my working environment.— David F.
You are utterly and completely and totally AWESOME! Thank you so much. Your advice and demonstration were very very very very helpful!— Loren F.
Thank you for being such a great blogging platform, and for making my blogging easy, efficient, and look great.— Johann R.
This little message to say thanks a lot to Rachel – the Happiness Engineer from WP Support – for her excellent job & 100% availability in helping me to answer my questions & fix my issues.
Please never promote her ;-)— Franck J.
She's too good, we need her on the field !
WordPress has the BEST customer service I have EVER come across and you definitely made me very happy! :)
I love to blog at WordPress and thank you for making the blogging world so wonderful!— Joyeeta M.
Having this blog over the past two weeks, since my accident, has made a huge difference to my world. Being able to be in touch with people is priceless, but not having to tell loads of lovely people the same thing every has been amazingly valuable in allowing me to get some peace too! I can't believe it's free.— C.
I am impressed by the quick response. I'm a huge WordPress fan and this only helps!— Keith M.
Thank you SO MUCH for making it easy to size images by offering a few already set size options and leaving a custom option just in case. You have shaved off so much time for me!!— Morgan M.
Thanks and a hug in advance for the wonderful thing WordPress is and for the swift aid and rescue service of the Happiness Engineers.— Mabel A.
I can see now why everyone raves about your customer service. When fixing my mistake you were fast, courteous, and professional and didn't make me feel like an idiot, even though the mistake I made was quite idiotic!
I can't say it enough: Thank you, thank you, thank you!— Kimberly
WordPress has the one of the best support crews I have come across, all very friendly and efficient. It was seamless, and the communication was second to none, very straightforward and accurate yet very friendly and light hearted, not formal and corporate at all, much prefer that vibe! :) Thanks again to Nicole and Asher for chipping in and for the team as a whole to create this well oiled friendly machine!— Lewis S.
I'd like to say that, in my opinion, WordPress the best is there is on the internet. I have been enjoying my blog for a couple of years already, and the design possibilities are wonderful and I know nothing like it. For this I would like to thank you all.— Laura S.
I'm just sitting here thinking about how much I like blogging, and how much I love WordPress. You guys are great. The year end stats were fab. You make me all happy and warm and fuzzy. Usually computer stuff makes me crazy, but, even though I'm still learning, WordPress has been remarkably fun!— Lynne W.
I am seriously impressed with your service. Thank you.— Stefan C.
I also like the thought that you are our Happiness Gardener. We plant thoughts — nourish thoughts — watch them blossom and produce fruit — and get to rest after the harvest to enjoy it all.
That work takes care and expertise as we seek to produce what is pleasant, downright good, beneficial, and beautiful.
Thank you and all of WordPress for all that you do. Here's wishing you a great day!— Margaret
I don't ask for help very often and when I do the WordPress staff have always responded quickly and efficiently.— Paulette F.
Due to age and circumstances my ability to write to my blog page became a problem. It was the intervention at the right time of Jen H, Happiness Engineer who provided enormous help and encouragement. With sensitivity, technological skill, and humane patience I was guided toward a path that I am now able to travel, always with the knowledge that should I need any more help, it is always available. For all of the above I am sincerely grateful.— J.B.
Thanks very much for all your help and perseverance with this issue. It's good to see that real customer service is still alive and well, and for free, no less. You folks are great, and provide a great product.— Anthony S.
As a recovering web professional, I love WordPress and find more and more that WordPress is the BEST solution for almost everyone who needs a website.— Clint S.
I love you guys for making the most efficient, user-friendly, rapidly evolving blogging platform out there.— Sachin K.
I just wanted to send a note to all the WordPress staff to say THANK YOU! I am a total newbie at blogging, but WordPress is so easy to use that it's made things a breeze for me to start up my blog and to keep at it. You folks all ROCK!! Thank you so much for your work on WordPress! Happy Monday!— Dodie G
Oh also, the customizable features are AWESOME!
It's not a question. It's just that Shawna J Roberts really helped me out a lot, and I wanted to tell her thanks. Her assistance was timely, relevant, and she addressed a glitch I had with exactly what I needed. :)— Chelly W.
Your company is incredible. I will tell everyone…— Gary K.
You literally are the best IT Support team in the world. Nobody even comes close to you!! I want to bake y'all a cake!!— Nabeki G.
My entire life has been invested in the written word, printing and publishing. WordPress is the best resource I have ever used.— Guy H.
We believe in angels and you are one of them. Thank you so much.— Sushma K.
Thank you so much for your kind help. This is the first pleasant tech support experience I have ever had with a blog service and I am so grateful.— Melina W.
Thanks WordPress team for being there to help me whenever I need it. Thanks to you, my months of blogging have been enjoyable AND profitable.— Eva J
A big thanks to all the Happiness Engineers at WordPress, who took my issue to heart and in hand.
The level of professionalism, efficiency, courtesy and helpfulness of the Happiness Engineering Team is *outstanding*, especially when one considers they're supporting a mostly free service.
I think many a company should take a page or even a chapter from their book!— André F.
I spent hours trying to figure out how to get started with my first blog, and actually spent hours putting it off because I was intimidated. All of a sudden one day Velda from support showed up in a live chat, and in less than an hour I was cruisin on my site with at least enough confidence to move onto the next level.. many thanks !!!!— Tom C
Thanks very much for the quick response. I'm thrilled with the speed at which you guys are able to help. Job well done, buddy.— Graeme C.
I’m writing to praise WordPress.com support team member Jen H. for her invaluable help with the recent guided transition of my website from WordPress.com to a self-hosted WordPress.org entity. Jen was always courteous and quick to respond to my questions and concerns, and her responses were always informative and helpful. She deserves to be commended for her role in what was to a relative WordPress.org newcomer like me, a daunting prospect, and I can overstate neither my gratitude nor her skill at answering multi-part questions and guiding me toward solutions. She always communicated with me at my level of understanding, and at a pace that allowed me to follow her words without ever feeling overwhelmed by the amount of information I was receiving. She alleviated all my concerns and when possible, simply took care of certain changes herself, revealing her knack for anticipating customer needs that the customer isn’t even aware of yet.— Anthony B.
I love WordPress and really enjoy writing my site – you've made it so easy for non-techies and it's free! So a big big Thank You!— Neil B.
You are all such wonderful helpers! Thanks a bunch, I really appreciate your fast customer service! :)— Veronica K.
Thanks for your excellent customer support; Happiness Engineers are— Adam O.
deserving of their name!
Thank you so very much for your help :) You fixed it exactly how I wanted it to look! Much appreciated, and thanks again for the extremely prompt service!!— Liesl S.
You guys at WordPress are great! Keep up the good work, I tell all my friends about you.— Zoraida M.
I want to be sure you are recognized for your patience, efforts, efficiency, and knowledge. Thank you, again, for all the help you provided me with!— Jenny B
I must say that your user support is really first class. Thank you for all of your wonderful help.— John D.
I never used WP Support before and was positively surprised. Such a professional and fast response is rare these days – thanks to Rachel and the whole team..!— Tom
I wish you could be my teacher in person. However, the information you gave me is useful and I will continue learning as I go and send my questions to you if I'm struggling. It's great knowing you're out there.— Suellen S.
I'm so impressed with the online support. I always get helpful answers to my questions within 24 hours. Your program is wonderful, and the support makes it even more so! Love it!— Barbara
Thanks for such a nice and speedy reply. Many businesses that I pay a lot of money for do not treat me as well. Thanks again!— Debby S.
You've revolutionized how I do WordPress!— I. Woo
Thank you for getting back to me so promptly, and so politely, for that matter.— Edward B.
Thank you for your quick and helpful responses over the years.— Juda S.
The get started link is great so far, a lot of my questions that were overwhelming me answered. Am very impressed so far-looking forward to experiencing more of what WordPress has to offer :-)— Louvelle M.
I wanted to let you know how much I appreciate your help. Without your help I would not be able to solve this problem, attract more customers to my blog and therefore website, or generally do a lot.— Amy R.
WordPress has great customer service, be sure to quote me on that.— Samuel A.
I just wanted to say to all the developers and admin at WordPress: THANKS!! You're doing an amazing job at constantly improving the services and making blogging a joy. I am really enjoying myself and it's thanks to your great organisation and all you busy bees inside it.— Shimky
Kudos to all of you! You've made my life happier!!
Everyone has been so good to me at WP–very patient, considerate, attentive. Recently I had a personal crisis, and wanted to cancel the blog I'd purchased the domain/registered–and the guys were really nice about it. Then, almost immediately, I was ready to start over again–got a new blog, and wanted the domain name, etc. Rachel was the Star support person, after that–as I tried the Custom upgrade, and I'm too much of a dweeb to understand CSS. So I cancelled that and she asked if there was something she could do to help. I took her up on the offer, said I just wanted my colored text back–and she told me it was there, so helpful, kind and friendly! As I told her, I will always be a WP person–once I find something I like, I'm true-blue. Thanks for the Outstanding Customer Service–I appreciate you so much.— Jael S.
Thanks for making blogging so easy. I've learned a lot from your service so far and will continue to learn as I go. Keep up the GREAT work!— Bill S.
This morning, as I checked my blog, I realized just how thankful I am for WordPress.com! Not only is the site phenomenal and incredibly user-friendly, the support and forum help is fantastic.
I'm extremely proud of my blog and the long hours I've put into it, but there is absolutely no way it would be as good without WordPress behind it.— Christopher B
You guys rock. Your rapid response and customer service generously given to a newbie like me have made me a loyal customer.— Totoro C.
You have provided phenomenal customer service. You provided prompt, accurate and easy to follow directions to help me resolve my issues.— Ayanna N.
Thanks so much for the WordPress product. Help is truly help. Features are truly features.
There's just so much to love about it. Thanks a bunch y'all! (I'm a Texan).— Jenn R.
Many, many, many thanks for the incredible work you all do there! You guys make us all look so fantastic and it never ceases to amaze me how you all continue to evolve.— Gail M.
I continue to be blown away by your awesome product and service. You guys rock!— David G.