Your hugs make us happy!
Thank you SO MUCH for making it easy to size images by offering a few already set size options and leaving a custom option just in case. You have shaved off so much time for me!!— Morgan M.
Everyone has been so good to me at WP–very patient, considerate, attentive. Recently I had a personal crisis, and wanted to cancel the blog I'd purchased the domain/registered–and the guys were really nice about it. Then, almost immediately, I was ready to start over again–got a new blog, and wanted the domain name, etc. Rachel was the Star support person, after that–as I tried the Custom upgrade, and I'm too much of a dweeb to understand CSS. So I cancelled that and she asked if there was something she could do to help. I took her up on the offer, said I just wanted my colored text back–and she told me it was there, so helpful, kind and friendly! As I told her, I will always be a WP person–once I find something I like, I'm true-blue. Thanks for the Outstanding Customer Service–I appreciate you so much.— Jael S.
I've been using WordPress for over a year now and find it unbelievably easy and just a great service.— TaMara R.
Not only is WordPress the best site to blog, its support team abso-effing-lutely rocks!— Anand D.
My entire life has been invested in the written word, printing and publishing. WordPress is the best resource I have ever used.— Guy H.
Thanks very much for all your help and perseverance with this issue. It's good to see that real customer service is still alive and well, and for free, no less. You folks are great, and provide a great product.— Anthony S.
We believe in angels and you are one of them. Thank you so much.— Sushma K.
The get started link is great so far, a lot of my questions that were overwhelming me answered. Am very impressed so far-looking forward to experiencing more of what WordPress has to offer 🙂— Louvelle M.
Boy you folks are quick! I am really enjoying working with WordPress. WordPress makes it simple, and it's a pleasure. I'm having so much fun!— Catherine
I am blown away by your virtually instant response and resolution above and beyond my expectations.— Lawrence C.
Thanks to all you WordPress folk who make the magic happen! Your hard work is not taken for granted. I don't know how you all do what you do and I have no idea how it is all done for free!— Nigel B.
WordPress.com has the BEST support team I have ever encountered. They are extremely helpful and have always responded to questions and fixed issues promptly.— Alison
You are all such wonderful helpers! Thanks a bunch, I really appreciate your fast customer service! 🙂— Veronica K.
Thanks for making it so easy to use WordPress.com for my blogs. I love— Shelly N.
blogging and I spend a lot of time on my blogs which have helped me to get
professional and personal opportunities that I wouldn’t have otherwise had.
Your happiness engineers are great at answering questions promptly and
completely. Keep up the good work!
I have never ever gotten quicker, smarter, more generous, more diligent help from ANYONE online.— Michael S.
I can see now why everyone raves about your customer service. When fixing my mistake you were fast, courteous, and professional and didn't make me feel like an idiot, even though the mistake I made was quite idiotic!
I can't say it enough: Thank you, thank you, thank you!— Kimberly
Yoav did a splendid job helping me with setting up my WordPress.com site as my official website. He was patient, understanding, and responded in more than timely manner.
I've had similar situations of trying to deal with technical support and no one has ever been as accomodating as WordPress.com.— Shaheen M.
Thank you for sending a prompt response and for been a great help to me (and to many others as well). Thank you once again and have a great day.— Caroline M.
A big thanks to all the Happiness Engineers at WordPress, who took my issue to heart and in hand.
The level of professionalism, efficiency, courtesy and helpfulness of the Happiness Engineering Team is *outstanding*, especially when one considers they're supporting a mostly free service.
I think many a company should take a page or even a chapter from their book!— André F.
This little message to say thanks a lot to Rachel – the Happiness Engineer from WP Support – for her excellent job & 100% availability in helping me to answer my questions & fix my issues.
Please never promote her 😉— Franck J.
She's too good, we need her on the field !
So you guys are pretty much RAD….I've never gotten a personalized reply— Trevor P.
from the INTERNET MACHINE that fast. Kudos WordPress.
Yay! Fixed! Thanks for sticking with this. Can I send you some kind of award? I can't remember the last time I got such an attentive response from a web service.— Michael V.
After this great customer service I am very impressed and will definitely continue to use and promote WordPress to others.— Lauren C.
You literally are the best IT Support team in the world. Nobody even comes close to you!! I want to bake y'all a cake!!— Nabeki G.
Thank you for being such a great blogging platform, and for making my blogging easy, efficient, and look great.— Johann R.
I'd just emailed you folks about 5 minutes ago and you came back with the solution already? Man, i ought to learn something from you guys. You guys ROCK, are the best in the world for sure. This is world-class customer service by all means.— Sunil N.
Thank you so much. You are the BEST techy-guy I've ever worked with and because I am technologically-challenged, I've worked with many! If anything comes up I will be sure to contact you.— Karen T.
I love you guys for making the most efficient, user-friendly, rapidly evolving blogging platform out there.— Sachin K.
Your company is incredible. I will tell everyone…— Gary K.
Thanks for such a nice and speedy reply. Many businesses that I pay a lot of money for do not treat me as well. Thanks again!— Debby S.
Thanks for the prompt response! I see why WordPress is so well-regarded now.— Emil R.
Thanks for your excellent customer support; Happiness Engineers are— Adam O.
deserving of their name!
WordPress has the BEST customer service I have EVER come across and you definitely made me very happy! 🙂
I love to blog at WordPress and thank you for making the blogging world so wonderful!— Joyeeta M.
I love WordPress and really enjoy writing my site – you've made it so easy for non-techies and it's free! So a big big Thank You!— Neil B.
Thanks for helping me, I really appreciate such an efficient support from WordPress.
I'll continue to use your service and recommend it in my working environment.— David F.
Thank you so very much for your help 🙂 You fixed it exactly how I wanted it to look! Much appreciated, and thanks again for the extremely prompt service!!— Liesl S.
Thank you for getting back to me so promptly, and so politely, for that matter.— Edward B.
I must say that your user support is really first class. Thank you for all of your wonderful help.— John D.
I just wanted to say to all the developers and admin at WordPress: THANKS!! You're doing an amazing job at constantly improving the services and making blogging a joy. I am really enjoying myself and it's thanks to your great organisation and all you busy bees inside it.— Shimky
Kudos to all of you! You've made my life happier!!
Many, many, many thanks for the incredible work you all do there! You guys make us all look so fantastic and it never ceases to amaze me how you all continue to evolve.— Gail M.
You guys at WordPress are great! Keep up the good work, I tell all my friends about you.— Zoraida M.
Having this blog over the past two weeks, since my accident, has made a huge difference to my world. Being able to be in touch with people is priceless, but not having to tell loads of lovely people the same thing every has been amazingly valuable in allowing me to get some peace too! I can't believe it's free.— C.
I’m writing to praise WordPress.com support team member Jen H. for her invaluable help with the recent guided transition of my website from WordPress.com to a self-hosted WordPress.org entity. Jen was always courteous and quick to respond to my questions and concerns, and her responses were always informative and helpful. She deserves to be commended for her role in what was to a relative WordPress.org newcomer like me, a daunting prospect, and I can overstate neither my gratitude nor her skill at answering multi-part questions and guiding me toward solutions. She always communicated with me at my level of understanding, and at a pace that allowed me to follow her words without ever feeling overwhelmed by the amount of information I was receiving. She alleviated all my concerns and when possible, simply took care of certain changes herself, revealing her knack for anticipating customer needs that the customer isn’t even aware of yet.— Anthony B.
You guys rock. Your rapid response and customer service generously given to a newbie like me have made me a loyal customer.— Totoro C.
This morning, as I checked my blog, I realized just how thankful I am for WordPress.com! Not only is the site phenomenal and incredibly user-friendly, the support and forum help is fantastic.
I'm extremely proud of my blog and the long hours I've put into it, but there is absolutely no way it would be as good without WordPress behind it.— Christopher B
I really appreciate the prompt response. Keep up the amazing work, the word is truly mightier…— Jennifer G.
I'm so impressed with the online support. I always get helpful answers to my questions within 24 hours. Your program is wonderful, and the support makes it even more so! Love it!— Barbara
We have just started using WordPress.com to deliver news via our site on behalf of other ex-forces organizations, charities, and campaign groups. WordPress is fantastic, free, easy to use, and perfect for what we need.
We had one slight problem and used the 'contact support' link for help. The technician replied within five minutes and even apologized for the delay. Delay? The problem was solved simply within ten minutes. In our opinion WordPress should be running public transport services, the national infrastructure, and writing books about time travel.— NESA
Thanks WordPress team for being there to help me whenever I need it. Thanks to you, my months of blogging have been enjoyable AND profitable.— Eva J
You are utterly and completely and totally AWESOME! Thank you so much. Your advice and demonstration were very very very very helpful!— Loren F.
WordPress has the one of the best support crews I have come across, all very friendly and efficient. It was seamless, and the communication was second to none, very straightforward and accurate yet very friendly and light hearted, not formal and corporate at all, much prefer that vibe! 🙂 Thanks again to Nicole and Asher for chipping in and for the team as a whole to create this well oiled friendly machine!— Lewis S.
I am seriously impressed with your service. Thank you.— Stefan C.
I never used WP Support before and was positively surprised. Such a professional and fast response is rare these days – thanks to Rachel and the whole team..!— Tom
I'm so so impressed with how quickly I got an answer from support. I was expecting to wait days. Literally within minutes I had an answer. From a free service no less. Wonderful response time and customer service.— Chantelle G
The best part of WordPress is you and your advisors who have helped this 75 year old create an exciting blog. I could not have done it without you guys who have always been patient and supportive.— Stanley J
Just wanted to thank you all at WordPress. I have now been blogging for around 5 months and enjoying it very much.
I can't believe that more people are not using you — the quality of your work is of the highest level.
Friends and family are amazed at my new found "computer expert" knowledge. I just tell them that it is so easy with WordPress. Keep up the good work and thanks once again.— Clive H.
Thanks and a hug in advance for the wonderful thing WordPress is and for the swift aid and rescue service of the Happiness Engineers.— Mabel A.
It's not a question. It's just that Shawna J Roberts really helped me out a lot, and I wanted to tell her thanks. Her assistance was timely, relevant, and she addressed a glitch I had with exactly what I needed. 🙂— Chelly W.
All thanks go to WordPress.com. They provide an excellent service for my blog. The best thing about it all is that they do it for free!— Tom
I'd like to say that, in my opinion, WordPress the best is there is on the internet. I have been enjoying my blog for a couple of years already, and the design possibilities are wonderful and I know nothing like it. For this I would like to thank you all.— Laura S.