Hugs

Your hugs make us happy!

As a recovering web professional, I love WordPress and find more and more that WordPress is the BEST solution for almost everyone who needs a website.

Clint S.

Thanks to all you WordPress folk who make the magic happen! Your hard work is not taken for granted. I don't know how you all do what you do and I have no idea how it is all done for free!

Nigel B.

I’m writing to praise WordPress.com support team member Jen H. for her invaluable help with the recent guided transition of my website from WordPress.com to a self-hosted WordPress.org entity. Jen was always courteous and quick to respond to my questions and concerns, and her responses were always informative and helpful. She deserves to be commended for her role in what was to a relative WordPress.org newcomer like me, a daunting prospect, and I can overstate neither my gratitude nor her skill at answering multi-part questions and guiding me toward solutions. She always communicated with me at my level of understanding, and at a pace that allowed me to follow her words without ever feeling overwhelmed by the amount of information I was receiving. She alleviated all my concerns and when possible, simply took care of certain changes herself, revealing her knack for anticipating customer needs that the customer isn’t even aware of yet.

Anthony B.

You have provided phenomenal customer service. You provided prompt, accurate and easy to follow directions to help me resolve my issues.

Ayanna N.

I am impressed by the quick response. I'm a huge WordPress fan and this only helps!

Keith M.

You are utterly and completely and totally AWESOME! Thank you so much. Your advice and demonstration were very very very very helpful!

Loren F.

I started my blog in Jan 2009, in March 2012, a publisher approached me for writing a book on one of the subjects that I have been blogging. Never dreamed of publishing a book and it is pretty cool to enter my name on Amazon.com and here is my book. Never underestimate the power of blogging. Fun is just getting started.

Joe K.

We believe in angels and you are one of them. Thank you so much.

Sushma K.

I continue to be blown away by your awesome product and service. You guys rock!

David G.

I never used WP Support before and was positively surprised. Such a professional and fast response is rare these days – thanks to Rachel and the whole team..!

Tom

Thanks for making blogging so easy. I've learned a lot from your service so far and will continue to learn as I go. Keep up the GREAT work!

Bill S.

Many, many, many thanks for the incredible work you all do there! You guys make us all look so fantastic and it never ceases to amaze me how you all continue to evolve.

Gail M.

Thanks for helping me, I really appreciate such an efficient support from WordPress.

I'll continue to use your service and recommend it in my working environment.

David F.

Thanks for your excellent customer support; Happiness Engineers are
deserving of their name!

Adam O.

You literally are the best IT Support team in the world. Nobody even comes close to you!! I want to bake y'all a cake!!

Nabeki G.

I can see now why everyone raves about your customer service. When fixing my mistake you were fast, courteous, and professional and didn't make me feel like an idiot, even though the mistake I made was quite idiotic!

I can't say it enough: Thank you, thank you, thank you!

Kimberly

Yoav did a splendid job helping me with setting up my WordPress.com site as my official website. He was patient, understanding, and responded in more than timely manner.

I've had similar situations of trying to deal with technical support and no one has ever been as accomodating as WordPress.com.

Shaheen M.

What was especially kind is that Bryan V. saw or intuited how close I was to getting it. Rather than explaining it to me — because explanations of that sort often leave me more puzzled — Bryan V. leapt in and generously fixed what I didn't understand. That's worth its weight in chocolate or other desirable substances!

Michael S.

You guys at WordPress are great! Keep up the good work, I tell all my friends about you.

Zoraida M.

Your company is incredible. I will tell everyone…

Gary K.

The get started link is great so far, a lot of my questions that were overwhelming me answered. Am very impressed so far-looking forward to experiencing more of what WordPress has to offer :-)

Louvelle M.

I'm so so impressed with how quickly I got an answer from support. I was expecting to wait days. Literally within minutes I had an answer. From a free service no less. Wonderful response time and customer service.

Chantelle G

YOU GUYS ARE GOOD! In recent months you have made several improvements that make our WordPress experience more enjoyable. The latest is the cleaner layout of the "Subscription Management" page. You are like Keebler elves sitting in the tree thinking, "How can we make a better cookie?"

John R.

WordPress has great customer service, be sure to quote me on that.

Samuel A.

Just wanted to thank you all at WordPress. I have now been blogging for around 5 months and enjoying it very much.

I can't believe that more people are not using you — the quality of your work is of the highest level.

Friends and family are amazed at my new found "computer expert" knowledge. I just tell them that it is so easy with WordPress. Keep up the good work and thanks once again.

Clive H.

Thanks for the prompt response! I see why WordPress is so well-regarded now.

Emil R.

I couldn't have expected to have a more professional blogging home.

Brad J.

Thank you, so much for your help. Excellent support, all the way around; efficient, courteous, and and insightful, got another loyal customer here.

Tyler C.

Having this blog over the past two weeks, since my accident, has made a huge difference to my world. Being able to be in touch with people is priceless, but not having to tell loads of lovely people the same thing every has been amazingly valuable in allowing me to get some peace too! I can't believe it's free.

C.

Thank you for your quick and helpful responses over the years.

Juda S.

Thank you so much for your kind help. This is the first pleasant tech support experience I have ever had with a blog service and I am so grateful.

Melina W.

Thank you for being such a great blogging platform, and for making my blogging easy, efficient, and look great.

Johann R.

I was impressed at how fast a real human being contacted me and got down to fixing the problem. I rarely get such great help after filling out an online support from, and knowing that the problem I faced was in good hands brought me peace of mind through the whole process.

Oscar G.

Yay! Fixed! Thanks for sticking with this. Can I send you some kind of award? I can't remember the last time I got such an attentive response from a web service.

Michael V.

My entire life has been invested in the written word, printing and publishing. WordPress is the best resource I have ever used.

Guy H.

I am seriously impressed with your service. Thank you.

Stefan C.

Thank you so much. You are the BEST techy-guy I've ever worked with and because I am technologically-challenged, I've worked with many! If anything comes up I will be sure to contact you.

Karen T.

I don't ask for help very often and when I do the WordPress staff have always responded quickly and efficiently.

Paulette F.

Boy you folks are quick! I am really enjoying working with WordPress. WordPress makes it simple, and it's a pleasure. I'm having so much fun!

Catherine

You were highly recommended on a forum I studied before starting a blog, and they were right! Compared to some other unnamed websites, you are incredibly user friendly. On the rare times I couldn’t find the answer on your support pages, the forums had them!

Cheri

When I first thought about creating a blog I had significant doubts that I could do it. I don't even know how to use a mobile phone. But I've managed to create four blogs and my confidence has zoomed. WordPress has been such a joy to use.

Mark A.

I'd just emailed you folks about 5 minutes ago and you came back with the solution already? Man, i ought to learn something from you guys. You guys ROCK, are the best in the world for sure. This is world-class customer service by all means.

Sunil N.

I'd like to say that, in my opinion, WordPress the best is there is on the internet. I have been enjoying my blog for a couple of years already, and the design possibilities are wonderful and I know nothing like it. For this I would like to thank you all.

Laura S.

Thank you SO MUCH for making it easy to size images by offering a few already set size options and leaving a custom option just in case. You have shaved off so much time for me!!

Morgan M.

The best part of WordPress is you and your advisors who have helped this 75 year old create an exciting blog. I could not have done it without you guys who have always been patient and supportive.

Stanley J

I have never ever gotten quicker, smarter, more generous, more diligent help from ANYONE online.

Michael S.

Not only is WordPress the best site to blog, its support team abso-effing-lutely rocks!

Anand D.

Due to age and circumstances my ability to write to my blog page became a problem. It was the intervention at the right time of Jen H, Happiness Engineer who provided enormous help and encouragement. With sensitivity, technological skill, and humane patience I was guided toward a path that I am now able to travel, always with the knowledge that should I need any more help, it is always available. For all of the above I am sincerely grateful.

J.B.

I must say that your user support is really first class. Thank you for all of your wonderful help.

John D.

I love you guys for making the most efficient, user-friendly, rapidly evolving blogging platform out there.

Sachin K.

Everyone has been so good to me at WP–very patient, considerate, attentive. Recently I had a personal crisis, and wanted to cancel the blog I'd purchased the domain/registered–and the guys were really nice about it. Then, almost immediately, I was ready to start over again–got a new blog, and wanted the domain name, etc. Rachel was the Star support person, after that–as I tried the Custom upgrade, and I'm too much of a dweeb to understand CSS. So I cancelled that and she asked if there was something she could do to help. I took her up on the offer, said I just wanted my colored text back–and she told me it was there, so helpful, kind and friendly! As I told her, I will always be a WP person–once I find something I like, I'm true-blue. Thanks for the Outstanding Customer Service–I appreciate you so much.

Jael S.

I spent hours trying to figure out how to get started with my first blog, and actually spent hours putting it off because I was intimidated. All of a sudden one day Velda from support showed up in a live chat, and in less than an hour I was cruisin on my site with at least enough confidence to move onto the next level.. many thanks !!!!

Tom C

I'm just sitting here thinking about how much I like blogging, and how much I love WordPress. You guys are great. The year end stats were fab. You make me all happy and warm and fuzzy. Usually computer stuff makes me crazy, but, even though I'm still learning, WordPress has been remarkably fun!

Lynne W.

You guys rock. Your rapid response and customer service generously given to a newbie like me have made me a loyal customer.

Totoro C.

After this great customer service I am very impressed and will definitely continue to use and promote WordPress to others.

Lauren C.

I also like the thought that you are our Happiness Gardener. We plant thoughts — nourish thoughts — watch them blossom and produce fruit — and get to rest after the harvest to enjoy it all.

That work takes care and expertise as we seek to produce what is pleasant, downright good, beneficial, and beautiful.

Thank you and all of WordPress for all that you do. Here's wishing you a great day!

Margaret

All thanks go to WordPress.com. They provide an excellent service for my blog. The best thing about it all is that they do it for free!

Tom

So you guys are pretty much RAD….I've never gotten a personalized reply
from the INTERNET MACHINE that fast. Kudos WordPress.

Trevor P.

We have just started using WordPress.com to deliver news via our site on behalf of other ex-forces organizations, charities, and campaign groups. WordPress is fantastic, free, easy to use, and perfect for what we need.

We had one slight problem and used the 'contact support' link for help. The technician replied within five minutes and even apologized for the delay. Delay? The problem was solved simply within ten minutes. In our opinion WordPress should be running public transport services, the national infrastructure, and writing books about time travel.

NESA

Thanks and a hug in advance for the wonderful thing WordPress is and for the swift aid and rescue service of the Happiness Engineers.

Mabel A.