Hugs

Your hugs make us happy!

After this great customer service I am very impressed and will definitely continue to use and promote WordPress to others.

Lauren C.

Your staff has been great in answering my questions. I love the sense of community from the support forums.

Sergio O.

My entire life has been invested in the written word, printing and publishing. WordPress is the best resource I have ever used.

Guy H.

It's not a question. It's just that Shawna J Roberts really helped me out a lot, and I wanted to tell her thanks. Her assistance was timely, relevant, and she addressed a glitch I had with exactly what I needed. :)

Chelly W.

I don't ask for help very often and when I do the WordPress staff have always responded quickly and efficiently.

Paulette F.

We have just started using WordPress.com to deliver news via our site on behalf of other ex-forces organizations, charities, and campaign groups. WordPress is fantastic, free, easy to use, and perfect for what we need.

We had one slight problem and used the 'contact support' link for help. The technician replied within five minutes and even apologized for the delay. Delay? The problem was solved simply within ten minutes. In our opinion WordPress should be running public transport services, the national infrastructure, and writing books about time travel.

NESA

Thanks very much for all your help and perseverance with this issue. It's good to see that real customer service is still alive and well, and for free, no less. You folks are great, and provide a great product.

Anthony S.

Just wanted to thank you all at WordPress. I have now been blogging for around 5 months and enjoying it very much.

I can't believe that more people are not using you — the quality of your work is of the highest level.

Friends and family are amazed at my new found "computer expert" knowledge. I just tell them that it is so easy with WordPress. Keep up the good work and thanks once again.

Clive H.

I'm just sitting here thinking about how much I like blogging, and how much I love WordPress. You guys are great. The year end stats were fab. You make me all happy and warm and fuzzy. Usually computer stuff makes me crazy, but, even though I'm still learning, WordPress has been remarkably fun!

Lynne W.

Everyone has been so good to me at WP–very patient, considerate, attentive. Recently I had a personal crisis, and wanted to cancel the blog I'd purchased the domain/registered–and the guys were really nice about it. Then, almost immediately, I was ready to start over again–got a new blog, and wanted the domain name, etc. Rachel was the Star support person, after that–as I tried the Custom upgrade, and I'm too much of a dweeb to understand CSS. So I cancelled that and she asked if there was something she could do to help. I took her up on the offer, said I just wanted my colored text back–and she told me it was there, so helpful, kind and friendly! As I told her, I will always be a WP person–once I find something I like, I'm true-blue. Thanks for the Outstanding Customer Service–I appreciate you so much.

Jael S.

You've revolutionized how I do WordPress!

I. Woo

You guys at WordPress are great! Keep up the good work, I tell all my friends about you.

Zoraida M.

I must say that your user support is really first class. Thank you for all of your wonderful help.

John D.

You are utterly and completely and totally AWESOME! Thank you so much. Your advice and demonstration were very very very very helpful!

Loren F.

I was impressed at how fast a real human being contacted me and got down to fixing the problem. I rarely get such great help after filling out an online support from, and knowing that the problem I faced was in good hands brought me peace of mind through the whole process.

Oscar G.

I wish you could be my teacher in person. However, the information you gave me is useful and I will continue learning as I go and send my questions to you if I'm struggling. It's great knowing you're out there.

Suellen S.

Your company is incredible. I will tell everyone…

Gary K.

I've been using WordPress for over a year now and find it unbelievably easy and just a great service.

TaMara R.

You were highly recommended on a forum I studied before starting a blog, and they were right! Compared to some other unnamed websites, you are incredibly user friendly. On the rare times I couldn’t find the answer on your support pages, the forums had them!

Cheri

I'm so impressed with the online support. I always get helpful answers to my questions within 24 hours. Your program is wonderful, and the support makes it even more so! Love it!

Barbara

I'm so so impressed with how quickly I got an answer from support. I was expecting to wait days. Literally within minutes I had an answer. From a free service no less. Wonderful response time and customer service.

Chantelle G

WordPress has the BEST customer service I have EVER come across and you definitely made me very happy! :)

I love to blog at WordPress and thank you for making the blogging world so wonderful!

Joyeeta M.

Thanks for the prompt response! I see why WordPress is so well-regarded now.

Emil R.

Yoav did a splendid job helping me with setting up my WordPress.com site as my official website. He was patient, understanding, and responded in more than timely manner.

I've had similar situations of trying to deal with technical support and no one has ever been as accomodating as WordPress.com.

Shaheen M.

Thank you so much. You are the BEST techy-guy I've ever worked with and because I am technologically-challenged, I've worked with many! If anything comes up I will be sure to contact you.

Karen T.

Thanks for your excellent customer support; Happiness Engineers are
deserving of their name!

Adam O.

YOU GUYS ARE GOOD! In recent months you have made several improvements that make our WordPress experience more enjoyable. The latest is the cleaner layout of the "Subscription Management" page. You are like Keebler elves sitting in the tree thinking, "How can we make a better cookie?"

John R.

Thanks WordPress team for being there to help me whenever I need it. Thanks to you, my months of blogging have been enjoyable AND profitable.

Eva J

I just wanted to say to all the developers and admin at WordPress: THANKS!! You're doing an amazing job at constantly improving the services and making blogging a joy. I am really enjoying myself and it's thanks to your great organisation and all you busy bees inside it.
Kudos to all of you! You've made my life happier!!

Shimky

Thank you so much for your kind help. This is the first pleasant tech support experience I have ever had with a blog service and I am so grateful.

Melina W.

I am a techno-idiot and have managed to set up 4 site/blogs, trained a group to take over one of them and actively administrate the remaining 3. And the reason I can is that it is so intuitive and so well-supported by folks like yourself. Thanks for being there!

Anita S.

I love you guys for making the most efficient, user-friendly, rapidly evolving blogging platform out there.

Sachin K.

WordPress has great customer service, be sure to quote me on that.

Samuel A.

I can see now why everyone raves about your customer service. When fixing my mistake you were fast, courteous, and professional and didn't make me feel like an idiot, even though the mistake I made was quite idiotic!

I can't say it enough: Thank you, thank you, thank you!

Kimberly

I couldn't have expected to have a more professional blogging home.

Brad J.

Thank you for getting back to me so promptly, and so politely, for that matter.

Edward B.

You have provided phenomenal customer service. You provided prompt, accurate and easy to follow directions to help me resolve my issues.

Ayanna N.

Thanks and a hug in advance for the wonderful thing WordPress is and for the swift aid and rescue service of the Happiness Engineers.

Mabel A.

I also like the thought that you are our Happiness Gardener. We plant thoughts — nourish thoughts — watch them blossom and produce fruit — and get to rest after the harvest to enjoy it all.

That work takes care and expertise as we seek to produce what is pleasant, downright good, beneficial, and beautiful.

Thank you and all of WordPress for all that you do. Here's wishing you a great day!

Margaret

I really appreciate the prompt response. Keep up the amazing work, the word is truly mightier…

Jennifer G.

The best part of WordPress is you and your advisors who have helped this 75 year old create an exciting blog. I could not have done it without you guys who have always been patient and supportive.

Stanley J

Thanks for such a nice and speedy reply. Many businesses that I pay a lot of money for do not treat me as well. Thanks again!

Debby S.

This little message to say thanks a lot to Rachel – the Happiness Engineer from WP Support – for her excellent job & 100% availability in helping me to answer my questions & fix my issues.

Please never promote her ;-)
She's too good, we need her on the field !

Franck J.

Thanks to all you WordPress folk who make the magic happen! Your hard work is not taken for granted. I don't know how you all do what you do and I have no idea how it is all done for free!

Nigel B.

Not only is WordPress the best site to blog, its support team abso-effing-lutely rocks!

Anand D.

When I first thought about creating a blog I had significant doubts that I could do it. I don't even know how to use a mobile phone. But I've managed to create four blogs and my confidence has zoomed. WordPress has been such a joy to use.

Mark A.

I love WordPress and really enjoy writing my site – you've made it so easy for non-techies and it's free! So a big big Thank You!

Neil B.

You guys rock. Your rapid response and customer service generously given to a newbie like me have made me a loyal customer.

Totoro C.

I'd just emailed you folks about 5 minutes ago and you came back with the solution already? Man, i ought to learn something from you guys. You guys ROCK, are the best in the world for sure. This is world-class customer service by all means.

Sunil N.

I started my blog in Jan 2009, in March 2012, a publisher approached me for writing a book on one of the subjects that I have been blogging. Never dreamed of publishing a book and it is pretty cool to enter my name on Amazon.com and here is my book. Never underestimate the power of blogging. Fun is just getting started.

Joe K.

I'd like to say that, in my opinion, WordPress the best is there is on the internet. I have been enjoying my blog for a couple of years already, and the design possibilities are wonderful and I know nothing like it. For this I would like to thank you all.

Laura S.

Thank you, so much for your help. Excellent support, all the way around; efficient, courteous, and and insightful, got another loyal customer here.

Tyler C.

Thanks for making blogging so easy. I've learned a lot from your service so far and will continue to learn as I go. Keep up the GREAT work!

Bill S.

Many, many, many thanks for the incredible work you all do there! You guys make us all look so fantastic and it never ceases to amaze me how you all continue to evolve.

Gail M.

Thanks so much for the WordPress product. Help is truly help. Features are truly features.

There's just so much to love about it. Thanks a bunch y'all! (I'm a Texan).

Jenn R.

The get started link is great so far, a lot of my questions that were overwhelming me answered. Am very impressed so far-looking forward to experiencing more of what WordPress has to offer :-)

Louvelle M.

Thanks for helping me, I really appreciate such an efficient support from WordPress.

I'll continue to use your service and recommend it in my working environment.

David F.

A big thanks to all the Happiness Engineers at WordPress, who took my issue to heart and in hand.

The level of professionalism, efficiency, courtesy and helpfulness of the Happiness Engineering Team is *outstanding*, especially when one considers they're supporting a mostly free service.

I think many a company should take a page or even a chapter from their book!

André F.

Thank you SO MUCH for making it easy to size images by offering a few already set size options and leaving a custom option just in case. You have shaved off so much time for me!!

Morgan M.

Thank you for sending a prompt response and for been a great help to me (and to many others as well). Thank you once again and have a great day.

Caroline M.