Your hugs make us happy!
I am blown away by your virtually instant response and resolution above and beyond my expectations.— Lawrence C.
Thanks very much for all your help and perseverance with this issue. It's good to see that real customer service is still alive and well, and for free, no less. You folks are great, and provide a great product.— Anthony S.
Everyone has been so good to me at WP–very patient, considerate, attentive. Recently I had a personal crisis, and wanted to cancel the blog I'd purchased the domain/registered–and the guys were really nice about it. Then, almost immediately, I was ready to start over again–got a new blog, and wanted the domain name, etc. Rachel was the Star support person, after that–as I tried the Custom upgrade, and I'm too much of a dweeb to understand CSS. So I cancelled that and she asked if there was something she could do to help. I took her up on the offer, said I just wanted my colored text back–and she told me it was there, so helpful, kind and friendly! As I told her, I will always be a WP person–once I find something I like, I'm true-blue. Thanks for the Outstanding Customer Service–I appreciate you so much.— Jael S.
I must say that your user support is really first class. Thank you for all of your wonderful help.— John D.
Thanks and a hug in advance for the wonderful thing WordPress is and for the swift aid and rescue service of the Happiness Engineers.— Mabel A.
This morning, as I checked my blog, I realized just how thankful I am for WordPress.com! Not only is the site phenomenal and incredibly user-friendly, the support and forum help is fantastic.
I'm extremely proud of my blog and the long hours I've put into it, but there is absolutely no way it would be as good without WordPress behind it.— Christopher B
Due to age and circumstances my ability to write to my blog page became a problem. It was the intervention at the right time of Jen H, Happiness Engineer who provided enormous help and encouragement. With sensitivity, technological skill, and humane patience I was guided toward a path that I am now able to travel, always with the knowledge that should I need any more help, it is always available. For all of the above I am sincerely grateful.— J.B.
I'm so impressed with the online support. I always get helpful answers to my questions within 24 hours. Your program is wonderful, and the support makes it even more so! Love it!— Barbara
My entire life has been invested in the written word, printing and publishing. WordPress is the best resource I have ever used.— Guy H.
I want to be sure you are recognized for your patience, efforts, efficiency, and knowledge. Thank you, again, for all the help you provided me with!— Jenny B
WordPress.com has the BEST support team I have ever encountered. They are extremely helpful and have always responded to questions and fixed issues promptly.— Alison
WordPress has great customer service, be sure to quote me on that.— Samuel A.
Thanks for making blogging so easy. I've learned a lot from your service so far and will continue to learn as I go. Keep up the GREAT work!— Bill S.
Thanks to all you WordPress folk who make the magic happen! Your hard work is not taken for granted. I don't know how you all do what you do and I have no idea how it is all done for free!— Nigel B.
I am a techno-idiot and have managed to set up 4 site/blogs, trained a group to take over one of them and actively administrate the remaining 3. And the reason I can is that it is so intuitive and so well-supported by folks like yourself. Thanks for being there!— Anita S.
You have provided phenomenal customer service. You provided prompt, accurate and easy to follow directions to help me resolve my issues.— Ayanna N.
The get started link is great so far, a lot of my questions that were overwhelming me answered. Am very impressed so far-looking forward to experiencing more of what WordPress has to offer :-)— Louvelle M.
After this great customer service I am very impressed and will definitely continue to use and promote WordPress to others.— Lauren C.
I'd like to say that, in my opinion, WordPress the best is there is on the internet. I have been enjoying my blog for a couple of years already, and the design possibilities are wonderful and I know nothing like it. For this I would like to thank you all.— Laura S.
Thanks for such a nice and speedy reply. Many businesses that I pay a lot of money for do not treat me as well. Thanks again!— Debby S.
I really appreciate the prompt response. Keep up the amazing work, the word is truly mightier…— Jennifer G.
I love WordPress and really enjoy writing my site – you've made it so easy for non-techies and it's free! So a big big Thank You!— Neil B.
We believe in angels and you are one of them. Thank you so much.— Sushma K.
As a recovering web professional, I love WordPress and find more and more that WordPress is the BEST solution for almost everyone who needs a website.— Clint S.
You literally are the best IT Support team in the world. Nobody even comes close to you!! I want to bake y'all a cake!!— Nabeki G.
Thanks for helping me, I really appreciate such an efficient support from WordPress.
I'll continue to use your service and recommend it in my working environment.— David F.
I spent hours trying to figure out how to get started with my first blog, and actually spent hours putting it off because I was intimidated. All of a sudden one day Velda from support showed up in a live chat, and in less than an hour I was cruisin on my site with at least enough confidence to move onto the next level.. many thanks !!!!— Tom C
Thanks so much for the WordPress product. Help is truly help. Features are truly features.
There's just so much to love about it. Thanks a bunch y'all! (I'm a Texan).— Jenn R.
I am impressed by the quick response. I'm a huge WordPress fan and this only helps!— Keith M.
I can see now why everyone raves about your customer service. When fixing my mistake you were fast, courteous, and professional and didn't make me feel like an idiot, even though the mistake I made was quite idiotic!
I can't say it enough: Thank you, thank you, thank you!— Kimberly
I never used WP Support before and was positively surprised. Such a professional and fast response is rare these days – thanks to Rachel and the whole team..!— Tom
I am seriously impressed with your service. Thank you.— Stefan C.
Thank you SO MUCH for making it easy to size images by offering a few already set size options and leaving a custom option just in case. You have shaved off so much time for me!!— Morgan M.
It's not a question. It's just that Shawna J Roberts really helped me out a lot, and I wanted to tell her thanks. Her assistance was timely, relevant, and she addressed a glitch I had with exactly what I needed. :)— Chelly W.
Many, many, many thanks for the incredible work you all do there! You guys make us all look so fantastic and it never ceases to amaze me how you all continue to evolve.— Gail M.
Thank you for getting back to me so promptly, and so politely, for that matter.— Edward B.
Having this blog over the past two weeks, since my accident, has made a huge difference to my world. Being able to be in touch with people is priceless, but not having to tell loads of lovely people the same thing every has been amazingly valuable in allowing me to get some peace too! I can't believe it's free.— C.
You've revolutionized how I do WordPress!— I. Woo
Thanks WordPress team for being there to help me whenever I need it. Thanks to you, my months of blogging have been enjoyable AND profitable.— Eva J
Thank you for sending a prompt response and for been a great help to me (and to many others as well). Thank you once again and have a great day.— Caroline M.
You guys rock. Your rapid response and customer service generously given to a newbie like me have made me a loyal customer.— Totoro C.
I have never ever gotten quicker, smarter, more generous, more diligent help from ANYONE online.— Michael S.
Thanks for your excellent customer support; Happiness Engineers are— Adam O.
deserving of their name!
Your company is incredible. I will tell everyone…— Gary K.
Yoav did a splendid job helping me with setting up my WordPress.com site as my official website. He was patient, understanding, and responded in more than timely manner.
I've had similar situations of trying to deal with technical support and no one has ever been as accomodating as WordPress.com.— Shaheen M.
Boy you folks are quick! I am really enjoying working with WordPress. WordPress makes it simple, and it's a pleasure. I'm having so much fun!— Catherine
Not only is WordPress the best site to blog, its support team abso-effing-lutely rocks!— Anand D.
Thank you so much for your kind help. This is the first pleasant tech support experience I have ever had with a blog service and I am so grateful.— Melina W.
This little message to say thanks a lot to Rachel – the Happiness Engineer from WP Support – for her excellent job & 100% availability in helping me to answer my questions & fix my issues.
Please never promote her ;-)— Franck J.
She's too good, we need her on the field !
Thank you, so much for your help. Excellent support, all the way around; efficient, courteous, and and insightful, got another loyal customer here.— Tyler C.
What was especially kind is that Bryan V. saw or intuited how close I was to getting it. Rather than explaining it to me — because explanations of that sort often leave me more puzzled — Bryan V. leapt in and generously fixed what I didn't understand. That's worth its weight in chocolate or other desirable substances!— Michael S.
Thank you so very much for your help :) You fixed it exactly how I wanted it to look! Much appreciated, and thanks again for the extremely prompt service!!— Liesl S.
I'm just sitting here thinking about how much I like blogging, and how much I love WordPress. You guys are great. The year end stats were fab. You make me all happy and warm and fuzzy. Usually computer stuff makes me crazy, but, even though I'm still learning, WordPress has been remarkably fun!— Lynne W.
The best part of WordPress is you and your advisors who have helped this 75 year old create an exciting blog. I could not have done it without you guys who have always been patient and supportive.— Stanley J
Thanks for making it so easy to use WordPress.com for my blogs. I love— Shelly N.
blogging and I spend a lot of time on my blogs which have helped me to get
professional and personal opportunities that I wouldn’t have otherwise had.
Your happiness engineers are great at answering questions promptly and
completely. Keep up the good work!
Your staff has been great in answering my questions. I love the sense of community from the support forums.— Sergio O.
I just wanted to send a note to all the WordPress staff to say THANK YOU! I am a total newbie at blogging, but WordPress is so easy to use that it's made things a breeze for me to start up my blog and to keep at it. You folks all ROCK!! Thank you so much for your work on WordPress! Happy Monday!— Dodie G
Oh also, the customizable features are AWESOME!
You are utterly and completely and totally AWESOME! Thank you so much. Your advice and demonstration were very very very very helpful!— Loren F.
I'd just emailed you folks about 5 minutes ago and you came back with the solution already? Man, i ought to learn something from you guys. You guys ROCK, are the best in the world for sure. This is world-class customer service by all means.— Sunil N.
I started my blog in Jan 2009, in March 2012, a publisher approached me for writing a book on one of the subjects that I have been blogging. Never dreamed of publishing a book and it is pretty cool to enter my name on Amazon.com and here is my book. Never underestimate the power of blogging. Fun is just getting started.— Joe K.