Domains

Transferring a domain you already own to WordPress.com

Do you already own a domain name? Why not transfer it to us to manage your site and domain at the same place! You will need an upgraded WordPress.com plan on your site in order to transfer in a domain. Each paid plan comes with a free domain credit you can use to either register a new domain or transfer/map one you already own.

Your domain will be renewed automatically for another year upon completion of a successful transfer. You can add as many additional domains to the same site as you like, but you have to pay for additional transfers separately. The cost of the transfer is equal to the standard renewal cost for the domain.

Note: If the domain you’re transferring has already been added to your site via a Domain Mapping upgrade, and it is more than nine months before that Domain Mapping is due to expire, the cost of the domain mapping will automatically be discounted from the cost of the transfer.

Do I need a mapping upgrade or a transfer?

There are two options to connect a domain:

  • Transfer the registration. Your domain registration and billing will be moved from your current domain provider to WordPress.com. That means in future you’ll manage all aspects of your domain here, including renewal, cancellation, or a future transfer.
  • Map the domain. Your domain registration will stay with your current provider, and you’ll point the domain to WordPress.com instead. Use this if your domain is less than 60 days old, or you have a domain extension that cannot be transferred to WordPress.com. The domain will show your WordPress.com site, and depending on how you point it here you’ll be able to set up email and manage your DNS via our domain manager, but you’ll still need to pay your current provider for the domain’s renewal every year.

You can see this page to learn more about mapping an existing domain (one you already own) to your WordPress.com site.

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Which TLDs (extensions) can I transfer to WordPress.com?

You can transfer domains with any of the extensions we currently support to your WordPress.com account. If you want to use a domain here that is not on our list of supported extensions, you can map it instead.

Note: .ca domains cannot currently be transferred to WordPress.com. If you already own a .ca domain elsewhere and want to use it with your WordPress.com site, please use the Domain Mapping option. 

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Requirements for transferring a domain

Before you can transfer a domain please make sure of the following:

  • Most TLDs (extensions) require at least 60 days from the registration date or last transfer before a domain is eligible to transfer (there are some exceptions to this, such as .fr domains). Please contact your current provider if you’re not sure if your domain is eligible. If your domain is not eligible to transfer, please map your domain instead.
  • Did you change domain’s contact info in the last 60 days? Make sure you opted out of 60-day transfer lock at your current provider.
  • The domain is unlocked with your current provider.
  • The domain does not have privacy protection active and you have access to the email address listed as the domain’s admin contact at your current provider.

Please see Preparing a domain registered elsewhere for transfer for more details on this.

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Transferring a domain to WordPress.com

  1. Go to the Domains page.
  2. If prompted, choose the blog you wish to add a domain to.
  3. Click the blue Add Domain button in the upper right of the domains listing.

Add Domain button

  1. Enter the domain you wish to register in the search box. Make sure to include the extension, such as .com or .net.
  2. If the domain is already registered, the form will say so. Click Yes, I own this domain to add it.

Domain search screen

  1. Confirm the domain you want to transfer and click the button that says Transfer to WordPress.com. (If you want to just map the domain instead, click the link at the bottom).

Confirm domain to transfer

  1. Confirm that your domain is unlocked. Your domain must be unlocked or the transfer cannot process. If the page shows your domain is still locked, please make sure to update that at your current provider and then click the I’ve unlocked my domain button. Note that it might take some time for any changes at your current provider to take effect, so if it doesn’t work at first, wait a few minutes and please try again.

Confirm domain unlocked

  1. Confirm that privacy protection is disabled, and that you have access to the email address displayed. If you don’t recognise the email, or no longer have access to it, please make sure to update the email with your current domain provider. You must be able to access the email address shown in this step in order to receive important confirmation emails to complete the transfer.

Note: making a change to the email address may result in your domain being transfer-locked for 60 days, unless your current provider offers the option to opt out of this lock.

Verify contact info and disable privacy

 

  1. Confirm that you have received the authorization code from your current provider. Once you’ve completed your transfer purchase, we will email you a link to the page where you need to enter that code to start the transfer.

Get authorization code

  1. Once everything checks out, click the Continue button.

Domain prepared for transfer

  1. The last step before checkout is to confirm your contact details. If you’ve previously bought a domain or a plan from us, we will pre-fill the form for you. Here you will also have the option to enable private registration if it’s available for your domain. If all your details are correct, click Continue to Checkout to pay for your domain transfer.

Enable private registration

  1. Make a payment to purchase the transfer. If you have credits on your account, you will see a message about how your domain is being purchased with credits.
  1. If your payment is successful, you will see a confirmation message telling you to check your email. Read on to see the steps for confirming and completing your domain transfer.

Confirmation of transfer purchase

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Confirming the domain transfer

After purchasing the transfer, you will receive a receipt for your purchase and two additional emails.

The first email will be sent to the email connected to your WordPress.com account from help@wordpress.com and contains an important message about the next step for your transfer:

action-needed

 

A second email will be sent to the registrant admin contact email. This email may be a different address than the email associated with your WordPress.com account. This email will come from our registrar email address, help@wordpress.sawbuck.com, and will contain a link to transfers.sawbuck.com.

The email will contain the following text:

Transfer authorization email

Depending on current volume there can sometimes be a delay before this email is sent, but if you don’t receive this email within a few hours after purchasing the transfer, please confirm that you are checking the correct email account. You can also try resending it from the Domains page. If you don’t receive it at all, please contact support so we can check everything is okay with your transfer. Transfers will automatically be canceled if this step is not completed within 5 days.

When you click this email link, it will open a form where you can enter the authorization code and confirm the transfer.

Transfer authorization form

After submitting the form you will see a screen confirming that the transfer has been submitted:

Transfer submitted confirmation

You will also receive an email from us confirming that the transfer has been accepted, and one from your current domain provider explaining how you can cancel the transfer from their end if required. This is an additional measure to prevent unauthorized transfers.

Note: Do not cancel your domain registration at your current provider at this point. If you cancel the domain you will immediately stop owning it and the transfer will fail. Your current provider will automatically remove the domain from their system once the transfer completes.

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Checking your transfer status and failed transfers

Once you confirm the transfer it takes about seven days for the process to complete. You will receive an email from us once the domain is on our system, at which point you will be able to manage it from My Site ->Domains.

If your domain’s nameservers are not pointed to us yet, you can now set them to point to us, or you can add DNS records required to connect an email account to your domain.

If the domain transfer fails, we will let you know via email and will also display a notice on the domains screen that the transfer failed. You’ll have the option to restart the transfer, or to cancel it for a refund.

Please see this page for more information on checking the status of your domain transfer and help with troubleshooting why a transfer failed.

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