Domains

Transferring a domain you already own to WordPress.com »Preparing a domain registered elsewhere for transfer to WordPress.com

Before you can transfer your domain you need to complete these three steps at your current provider:

  • Unlock your domain
  • Disable privacy protection
  • Get domain transfer authorization code

Also, your domain must be at least 60 days old (there are a few exceptions like .fr, for example).

Below you can find a brief overview of what each step entails, and we’ve included links to the instructions for some popular domain providers at the end of this page.

Unlock your domain

Domain providers lock a domain as a security measure to prevent unauthorized changes like transfers. This is typically referred to as a registrar-lock. Your domain provider’s domain management interface should have an option for you to remove this lock, but some domain providers require you to contact them via their support channels to request that they remove it for you instead.

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Disable privacy protection

Most domain providers offer a service where they hide your domain contact information from the public WHOIS databases. This privacy protection must be disabled before a domain can be transferred: With privacy protection active you might not receive important emails with instructions and confirmation links we will send during the transfer process, as those will go to your current domain provider’s email that is listed instead.

Also make sure that your domain still has an email address listed to which you have access. If not, update it via your current provider’s domain management interface, or contact their support for help.

Once the transfer completes, you can re-enable privacy protection with us provided your domain extension qualifies for that, but while the transfer is in progress the domain contact information will be publicly available.

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Get an authorization code

You will need to provide us with a unique code from your current domain provider that will allow us to transfer the domain here. That code is commonly known as an EPP code, but your domain provider might also refer to it as a transfer code, authorization key, or an auth code. Your domain provider’s domain management interface should have an option for you to request this code, but some domain providers require you to contact them via their support channels to request the code instead.

Once you purchase the domain transfer from us, you will receive an email linking to a form where you have to enter the code. We cannot start the transfer process unless you provide us with this code.

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Instructions for common domain providers

Below are links to the instructions for some popular domain providers on how to prepare your domain for transfer. If you don’t see your domain provider listed, or the listed page does not include all the different steps, please contact their support department directly for help.

 

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