Payment Methods

For payment, we accept all major credit and debit cards, and you can also pay directly through your PayPal account.

We cannot accept checks, cash, purchase or money orders, or any payment that must be mailed, and we cannot accept payment over the phone.

Adding A Credit Card

You can link a credit card to your account by going to Purchases → Billing in your profile settings. Once you’re there, scroll down to the Manage Your Credit Cards section and click the Add Credit Card button. This new page allows you to add a credit card without any site assigned in your account or any active purchase:


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Payments Using a PayPal Account

Purchases on WordPress.com can also be done using a PayPal account; however you can only connect your PayPal account the first time you’re purchasing an upgrade, or when you’re renewing your upgrade.

When your upgrade is coming to expiration, you’ll see a red Renew Now button in your Manage Puchases page, just like this one:


Go ahead and click the Renew Now button and you’ll be able to renew your upgrade using your PayPal account:


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FAQs About Payment

Where can I change my stored credit card details? 

You can change your credit card details for a purchase by selecting that purchase from the Manage Purchase page. Then choose “Edit Payment Method”.

How can I see my billing history and/or obtain a receipt? 

You can see your billing history in the Billing History page.

I paid with a credit card – why am I seeing something about PayPal? 

All WordPress.com transactions are processed through PayPal, even if you pay with a credit or debit card.

How do WordPress.com purchases appear on my credit or bank statement?

Charges from us will appear on your statement as from WP-FEE.COM or WPCHRG.COM.

Will my purchase renew automatically?

Your WordPress.com plans and any domains you add to your sites are based on a yearly subscription that renews automatically. You can cancel at any time if you don’t want your subscription to renew.

How can I get a refund? 

We will refund any purchase within the first 30 days, with the exception of domain registrations. Domain registrations can be refunded within the first 48 hours after purchase.

If you are within the cancellation period, you can request a cancellation and refund from the Manage Purchases page. Otherwise, please contact support.

You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about a week to appear on your statement.

PayPal won’t accept payments from my country. What can I do? 

Unfortunately, there are some countries that PayPal will not accept payments from. If you have a credit or debit card registered to an address in one of those countries, you will be unable to use it to pay.

Some options include paying with a card registered to an address in a country that PayPal does accept, or having a friend or colleague in another country complete the purchase for you.

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