For payment, we accept all major credit and debit cards, and you can also pay directly through your PayPal account.
We cannot accept checks, cash, purchase or money orders, or any payment that must be mailed, and we cannot accept payment over the phone.
Adding A Credit Card
You can link a credit card to your account by going to Purchases → Billing in your profile settings. Once you’re there, scroll down to the Manage Your Credit Cards section and click the Add Credit Card button. This new page allows you to add a credit card without any site assigned in your account or any active purchase:
Payments Using a PayPal Account
Purchases on WordPress.com can also be done using a PayPal account; however you can only connect your PayPal account the first time you’re purchasing an upgrade, or when you’re renewing your upgrade. Because payments for WordPress.com subscriptions are recurring you will still need a card connected to your PayPal account, even if you have funds in that account.
When your upgrade is coming to expiration, you’ll see a red Renew Now button in your Manage Puchases page, just like this one:
Go ahead and click the Renew Now button and you’ll be able to renew your upgrade using your PayPal account:
There are some countries that PayPal will not accept payments from. If you have a credit or debit card registered to an address in one of those countries, you will be unable to use your PayPal account to pay.
FAQs About Payment
Where can I change my stored credit card details?
How can I see my billing history and/or obtain a receipt?
You can see your billing history in the Billing History page.
How do WordPress.com purchases appear on my credit or bank statement?
Charges from us will appear on your statement as from WP-FEE.COM or WPCHRG.COM.
Will my purchase renew automatically?
Your WordPress.com plans and any domains you add to your sites are based on a yearly subscription that renews automatically. You can cancel at any time if you don’t want your subscription to renew.
How can I get a refund?
We will refund any purchase within the first 30 days, with the exception of domain registrations. Domain registrations can be refunded within the first 48 hours after purchase.
If you are within the cancellation period, you can request a cancellation and refund from the Manage Purchases page. Otherwise, please contact support.
You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about a week to appear on your statement.